Forest Ridge at Terrell Mill Apartamentos

Wow if I can put 0 stars I would it’s been 2 months since I applied and I didn’t get an approval or denial . All I received was the voice mail and workers lying . I remember who I spoke to I will not put them on blast but they are AWFUL !!!!!

This is a hell of a place. Come at our own peril! I have had my air conditioner down for the last two weeks and there is still no communication on when it gets restored. I only gave them a one star because there are no options for negative numericals.

Staff is extremely rude and incompetent. We’ve had squirrels in our walls for a year and the very rude staff acts like the issue is my fault. Have been tryin to leave forever disgusting manager refuses to fix the problem but won’t let me out of my lease. DO NOT RENT HERE!!!

This has been the single most unprofessional application process I have ever had in my life. Upon reading this, you would think it’s because I’m under qualified for this property but apparently I’m over qualified. They claimed that my spouse and I make too much for the property. There wasn’t any information on the website or application about income requirements but they insisted that we make too much. They constantly change information,prices and procedures and blame it on “new management.”... They also chose never to communicate this over email and you can understand why - They are doing some shady things at this property. I was driving to this property for 2 weeks literally begging for a refund because communication wasn’t happening or if it was, it was untruthful. Nevertheless, we proceeded because we needed a place to live and money was already taken. We signed a welcome letter with a specific date and were not able to move in because they were behind schedule. They chose not to tell me this until I came with a truck ready to move in on that date even though I spoke to two persons during the week. They promised us that it would be ready the next week Wednesday then Friday but it was never ready in the time. They tried to force us to sign the leasing agreement with different information than what was agreed upon but we refused. They finally got the apartment ready the Friday afternoon at 3:00 PM and said saying that we would “forfeit” the application if we didn’t sign before closing. The apartment was literally not ready when they said this because we went over there that day and the apartment still had wet paint signs. The team are incredibly incompetent and they are only concerned about taking application fees. The assistant property manager was also helpless and you cannot even contact any higher management. Please beware when you apply here. No, I did not receive a refund.

They most likely will respond with a generic message saying to contact them but trust me, I’ve already tried to email and call. Lee mas

The buildings are decent but the staff are AWFUL. This is new management and theyre the worst. Very rude. Very condescending. They send out consescending emails and put up condescending papers all around the community meanwhile the pool isn't working and it's hot as heck outside. we were promised that the pool would be working IN MAY, now it's almost july and there's no pool to nejoy in this heat. AVOID AVOID AVOID!