18/7/23
Lack thereof maintenance
Maintenance requests with the retreat at Kedron have a month plus lead before being corrected. In my 5 months here I have put in maintenance requests for all three complex’s grills not lighting, community car wash hose leaking to the point it was unusable, and my units air conditioning. June 21st I put in a request for my unit being unable to cool. About a week later they replaced the thermostat and recharged freon on the heat pump. That fixed the cooling issue but, now my unit squeals... constantly like a loud high pitch dog whistle keeping me up at night. This has gone on since July 4th and is still present. Complex maintenance has attempted to fix this 4 times with no success. I recommended to the community manager to hire an HVAC company to fix this and she did not entertain the idea. I asked to speak to a supervisor as I cannot take the sleep deprivations any longer and since there has been no further efforts to fix problem. The phone number of a supervisor provided goes straight to voicemail. Meanwhile my home still has a loud high pitch whistle that keeps me up all night with no signs of being fixed anytime soon.
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