MAA Hammocks Apartamentos

The location on the marsh is lovely (bugs aside) but I can’t figure out the property managers business model that seems to be focused on turning units over every year. Once you sign the lease, the service is horrible and when your lease is due for renewal, your rent it jumping, even if new renters are being offered lower rates for comparable units. Recent rent increases have been really out of hand so long time residents are leaving. What has been really noticeable here is that it used to be... a lot of singles and couples and it was pretty quiet with lots of parking and a nice sense of community. These units are now going to 4+ people and it is far less quiet, parking is often challenging, and the people aren’t looking to get to know their neighbors because they aren’t staying. Lee mas

Apartments are significantly below average. The photos online are nicer or remodeled units. I moved in and the appliances were old and dirty, the washer and dryer must be atleast 15 years old and had mold inside. The toilets were moldy too at move in. All the cabinets are covered in contact paper which is chipping and peeling all over from previous tenants. The paint is poorly applied and looks like it was slapped on the walls. Maintenance is non existent. The office says that maintenance is... always backed up, well that’s very obvious since the apartments are absolutely deplorable. This complex has alot of units, they should probably take the time to remodel them instead of just trying to flip them to new tenants so quickly. Lee mas

Potential renters should avoid Colonial Grand at Hammocks at all costs. We moved from out-of-state in 2022 and had no other option but to rent here and it was a great mistake on all accounts. During our time here, we dealt with constant issues with bugs, a broken air conditioner, missing packages, and a serious mold problem that took weeks to get someone to look at, only to have a third-party contractor come out and paint over it and despite this, still paid a "luxury" cost for renting here.... However, our experience with this company got worse and upon move-out we were met with nearly a $1000 bill to replace carpets and a 3-month water bill charge for dates that we had paid. We contested this with the company, only for them to say they had no record of our reporting the carpet issues and the dates for the water bill were, in fact, incorrect, but that they had not charged us a water bill for our first 3 months of residency. After several attempts to get clarification on these charges, we asked to utilize the payment plan option to take care of the outstanding bill, only to be told the assistant property manager was out of office and they would speak to someone else about getting this process set up. 5 days later and no response, I emailed again yesterday and received a response TODAY that our bill has been automatically sent to collections as of TODAY, despite the charges being in contest and requesting a payment plan, and they can no longer assist us. To say their actions have been egregious wouldn't do it justice. The only positive thing I can attest to is the maintenance staff, Bruce and Danny. It's a shame the company they work for has no respect for their tenants. Do yourself a favor and rent elsewhere. Lee mas

Of all the places I've lived, I have never had a worse tenant experience than Colonial Grand at Hammocks.

My noise complaints fell on deaf ears. Management did little to nothing to correct the bad behavior of constant stomping above me and occasional bass thumping music below me. My take is there is no empathy, but there is plenty of apathy. It's a shame, too, because the apartments and amenities are nice, and the maintenance team is fantastic.

If you get lucky and have good, quiet neighbors,... you'll enjoy it. If not, don't count on help from management. I broke the lease and paid the price to find my peace and quiet.

Casey Jones
Tybee Island Lee mas

Do not move here the staff is very unprofessional, rude. And the aortments are falling apart they will promese you one thing and give you another