6/10/23
Doesn’t care about residents
We had a bug problem arise- started with spiders, then black widows, then earwigs, then an infestation of carpet beetle larvae. We are very clean people so we are not at fault. It has now been 3 months and they FINALLY sent pest control. The day after pest control came, we found more bugs moving around our apartment. I informed the office that we have a baby and this matter urgently needed taken care of, but they have zero sense of urgency and no remorse.
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Administrador de la propiedad en Woodland Meadows respondió a esta revisión
Thank you for providing us with your valuable feedback. We’re disappointed to hear that Woodland Meadows wasn’t exactly to your liking. Your unit has been sprayed for spiders/bugs on three different occasions. The first time you contacted us, our... maintenance team sprayed the interior and exterior of your unit on 8/1/2023. The second time we were contacted on 9/13, our maintenance and grounds team sprayed the exterior and installed more secure weather stripping at your front door the next day on 9/14. Our maintenance team had dropped off glue strips and was happy to hear that they were free of any bugs/spiders after one week. When you contacted us a third time, we sent out a professional pest control company to spray the interior and exterior of your unit. The pest control company did not note any type of infestation after his inspection of the unit, and did not note any presence of black widows in the complex. There are several factors that can contribute to the presence of spiders, including weather and food and water sources- we would be happy to share some tips and tricks that we have received from our participating vendors. Thank You~ Woodland Meadows