Park Michigan - 1212 S Michigan Ave Apartamentos

The apartments and the building are nice. However, my unit is facing west and it's unbearable staying inside. The AC in the units is extremely useless and is not nearly enough to cool down the place, not even a bit. The administration won't upgrade them for better ones either, so I'm stuck in this annoyingly hot apartment until my lease end. I would not recommend living here.

Honestly, my advice is don't even bother touring this place. It is a great looking apartment building with lots of amenities, but the management is horrible. And you're going to sit there and contemplate whether the apartment is worth dealing with the management. They were great until something went wrong and then after that they were extremely rude, despite the fact that it was 100% due to their incompetence. If nothing had gone wrong I would have been writing a good review. If they had handled... it maturely I would have been writing a better review. But their inability to solve their own problems without placing blame on the rentors is astonishing. If you choose to live here, I pray nothing goes wrong for you guys. If something does go wrong, then good luck. Lee mas

The front desk people are nice, as are the maintenance and cleaning staff, but Horizon Realty is the only rental company/landlord I have ever had an issue with. My unit and hallway have smelled like cigarette smoke all day and night for two months now even though lease says it is a smoke-free building, even after 120+ phone calls and 80+ emails from tenants on our floor alone. Management claimed that they could not locate where the smoke was coming from after two months of multiple complaints... daily. Half of laundry machines are routinely broken, printer broken, continual water issues. Frequent broken elevators. These units cost the same as other comparable units in the city but come with many less amenities and zero customer service mindset from company at the higher levels. Lee mas

I can not say enough positive things about Park Michigan!
The front office staff is so accommodating and friendly--Kristian and Evan are honestly the BEST!! They have been super helpful, professional, and always efficient!
The concierge staff is also exceptional; T, Patrice, and Jasmine always greet me with a smile and even have treats for my dog, Kodiak. They make me feel like so welcomed!
I never hear my neighbors and the building is so quiet!
The ONLY negative--is the laundry room. The... washer/dryers don't always work and sometimes leave soap on my clothes :( But, they have Tide Cleaner Lockers, so I just have been using those! This small issue doesn't over shine all the positives that Park Michigan offers!!
I highly recommend! Lee mas

Park Michigan location is amazing. Right next to the Roosevelt stop and walking distance to grocery stores, restaurants, museums, parks, and key sightseeing spots in downtown Chicago.
The maintenance crew is great. Put a work order in and they will fix it within a day or two.