Prentiss Creek at Downers Grove Apartments

There have been roaches in my unit since the day we moved in. I have 7 pest control requests put in and I’ve lived here not even 2 months. “Pest control” comes and sprays half a room and leaves. It’s absolutely disgusting and the offices response to it has been horrible. We are extremely disappointed in how they have handled the massive roach problem that is in every building. Talk to any resident, they have roaches.

Roaches to the point there are diverse ages/shapes. Infested grass /outside with roaches the size of sardines. Cracks in floor, doors, windows, air conditioning. Roaches on top of roaches.

I came to this place for a showing. First thing I saw when I walked in the unit was a baby roach running across the kitchen and under the floorboard of the unit. I walked out immediately and then noticed the roach trap in the main hallway. Disgusting. Don’t know how I didn’t notice it when I first walked into the hallway.

Doesn’t feel safe. Downstairs neighbors haven’t stopped smoking weed. The whole building including my apartment smells like weed. The hallways are dirty. Just waiting for a roach to appear. The dog park is filled with dog poo. Wouldn’t let my dog in there. My 2nd night here, and I have so many regrets.

Was told I was getting an updated apartment only to find that my kitchen cabinets were so old and repainted so many times that they were sticky and falling apart. Maintenance of the building was horrible. It took six weeks for them to repair a wet ceiling in my bedroom, I was left with a dirty open hole and dirty water running down a plastic garbage bag into a kitty litter box for this entire time. Once I left, they did not return my security deposit plus sent me a $400 bill through a collection... agency two years after I moved out , so if you’re not desperate as I was and don’t need to stay in the Downers Grove school District, please look elsewhere Lee mas