Ashford at Geneva Apartamentos

Maintenance Review Every time I’ve put in a maintenance request it has gotten complete day after. I appreciate the timely responses and quality work.

Maintenance Great communication, prompt, Angel was very helpful and patient. Willing to answer any questions .

The apartments look nice before you move in. But once you live there you realize that everything inside is made of the cheapest possible materials, many of which don't work well or are difficult to clean. The bathrooms have a constant build-up of black mold. Both my bathroom sink and shower drain get clogged up with black mold about once a month. Management will not replace the pipes. They will unclog them but not replace them, although not sure that it would make a difference, since I... learned from someone who previously worked in the apartment industry that the bathrooms have poor ventilation which is why there is constant black mold Lee mas

I have lived here for less than a year and there has NEVER been consistent people in the office. No one ever has any answers when I have questions, there hasn’t even been a real property manager on sight since January.

Not just the poor management, but my apartment is invested with bugs. AND we have spotted multiple mice. All of which we have gotten zero assistance with. I do NOT recommend Ashford at Geneva to anyone.

Michelle, Seana and the maintenance staff are the nicest I've ever dealt with anywhere. I've only been here during the past 3 toughest months of the year, but everything from getting an apartment during the winter months and getting things fixed before I have even moved in have been awesome. It's a quiet, safe neighborhood, super close to work and has many great amenities, besides being close to everything.