The Mark Apartamentos

These apartments are full of rats and they do nothing to take of the problem don’t move here

LOVE LIVING HERE!! I believe this is my 20th year living here. This is home to me. Will stay as long as I can afford it. Nice, safe, quiet well maintained property. Nice staff.

I visited this property many years ago and actually forgot about it. So, I decided to give it another shot. I looked over the website and viewed all of the floorplans, virtual tours, pricing and amenities. I found a couple of available apartments for the move-in date I was targeting, so I decided to send an email. In the email, I specified the floor plans I was interested in, the price advertised and asked a couple of questions that weren't on the website. In response, I received not one - but... four - canned responses. Each and every one of them answered absolutely nothing I asked, were very basic then directed me right back to the website. Someone actually wrote a response asking if I had any questions (and yes, I did! I already sent them!) I responded, asking the questions again, but was since sent the same automated form letters and absolutely no response from a human again. How do these people even rent apartments to begin with? First impressions are everything. Apartment searching is one of the biggest headaches, especially when employees who are there to rent the apartments are lazy and can't be bothered with answering basic questions. I will be avoiding. Lee mas

I have lived in this apartment for almost two years. At first, it was okay. Minor situations like they did not have the correct paperwork I sent back in regards to all the issue with the apartment and damages. Going forward, everything was okay. the dog poop on the grounds has and continues to be an ongoing issue that is never resolve. The issues that really gets me are the filthy halls, lack of fixing issues in the apartment with maintenance, and constant smoking in the building. The halls have... been dirty from the walls to the floor for month now. we have cleaning people who come yet they do not physically clean just vaccum. I have contacted maintenance about my carpet lifting to now the point we can feel the staples if we are not careful where we step. My thought is the carpet is old,but they do not want to replace with the possibility that they will keep my deposit for it later.

The smoking is so out of hand that i have to make sure to have a towel on the floor to try to keep the smell out and not have my son in the living room at all. It is so bad some nights (and days) that I have end up with a contact high just by working in my living room. I pay a lot to live here with just basic amenities (no elevator) yet I cannot enjoy my living room that I paid for. Like most complaints on here, the issue is you can never get ahold of anyone. I have called and sent emails yet the response is little to none. The only thing they are good at is sending out warning emails. That is it, they are good in send outing emails yet not actually putting action to it. We have several emails about picking up poop or no smoking in the building yet nothing is being done that we can see. I cannot wait until I can get out of here for my home is not peaceful. I will advised everyone to steer clear until they get their act together. They are nice to get you here yet what you actually get is totally different. Lee mas

Been living at these apartments for over 15 years and these new owners/management personnel are rude, uncaring and will lie right to your face. I will be moving at end of lease! When you go to the staff for any issue they make you feel like they are doing you a favor even if they say no. It is so bad the US Post Office will not leave packages at their office due to so much theft! I have a one bedroom apartment but two drivers and two cars, I rent garages but always in the past was able to get a... second parking sticker so not to get towed if I leave my car out. They rudely said no even though every other owner has said okay. They will go into your apartment without 24 hour or even 5 minutes notice which is against their lease and lie to your face and say the notice is on the door. Yes they are fixing up the outside but won’t clean your carpet or paint even though you have been in same apartment for 13 years and have never been late in rent. A couple months ago on the 1st of the month went to office to pay rent at 4:30pm and they close at 6, office was closed 8 other tenants were waiting to pay too. One of the repair workers open the door so we could leave checks and there was the staff all 3 just sitting around !
Keep away the staff forgets this is supposed to be your home! Lee mas