6/9/24
Never expect any service
The management of this apartment, considering the price range and location, is the worst I have seen. They are always slow to respond, and no one in management seems to care about tenant satisfaction. For example, the fire alarm beeped for six consecutive days, and no one addressed it. there are often flies around due to unhygienic bins everywhere. Management is (very!) unfriendly
Reseña de Apartments.com
Administrador de la propiedad en Albion Highland Park respondió a esta revisión
Hello- Thank you for sharing your feedback. We’re truly sorry to hear about your recent experience at Albion Highland Park. We understand how frustrating issues like the fire alarm and pest concerns can be. Please rest assured that we are actively... addressing these problems. Our pest control vendor is scheduled to visit today, and we believe the fire alarm issue has been resolved. We also apologize if our response times have not met your expectations. Communication is a top priority for us, and we’re committed to improving in this area. If you have any further concerns, please don’t hesitate to reach out to our Property Manager directly at hp1propmgr@villagegreen.com. They are available to assist you and ensure any remaining issues are resolved promptly. Thank you for bringing these matters to our attention. We are dedicated to enhancing the living experience for all our residents at Albion Highland Park. Best regards, Albion Highland Park Management