Clover Ridge East Apartments

Old drafty windows, expensive heat/AC, thin walls, overly priced, apartment was not move in ready on time, dirty community pool, horrible insect infestations with earwigs and spiders in third floor unit. Stay far, far away from this apartment complex.

Unfortunately, I would not recommend Clover Ridge East Apartments. I moved recently after living there for five years. Circumstances such as COVID and the death of my mom caused me to stay there longer than I would have liked. I want to start with the positives……Michelle(leasing) and Bill(maintenance) were great at their jobs. The area was pretty quiet and the landscape was well kept. The negatives…..The yearly rent increases were drastic in my opinion. My rent increased over $100 each year... even during COVID. Clover Ridge has not had any improvements since I’ve been there so the property’s value does not coincide with the substantial increases. Residents do not pick up after they animals The carpet inside my building often had a bad odor. Since the property is pet friendly, clean & deodorize frequently. Clover Ridge charges an unnecessary locker storage fee even if the storage is not needed. There is also a pest control fee. However, I had a spider infestation the entire time I lived there. Pest control appointments were not helpful so I gave up. We had the smoke alarm in our building to go off 3 times in the middle of the night. The tenants finally questioned the Palatine FD. We were told it was because “ too many spider webs were around the alarm in the hall of the third floor causing it to randomly go off”. Palatine FD were just as upset & Clover Ridge was hit with a notice and fee. There is a squirrel infestation as well. It took Clover Ridge years to address this issue after multiple complaints(rodents were chewing through resident’s car wiring and nesting in engines and one entered my actual apartment). They finally had the squirrels relocated to a forest preserve by the city. I have over $4000 in rodent damage to my car which I reported to the leasing office and Hayman Corporation. I never received a response. I’m sure if my negligence damaged their property, I would be charged for it or worst. Clover Ridge should perform upgrades to the property and stop being so cheap. Instead of having overpriced food trucks, repaint common areas for all the buildings not just the leasing office to attract new tenants. Replace hall carpeting, raggedy drafty windows, and use more energy efficient appliances in the units so electric bills are not so high.
Hopefully, this review will help others and grab their attention as well. Lee mas

Everyone is so extremely nice, and the people in the leasing office are so nice and caring and the maintenance staff are so friendly especially with my pets too!

The first thing everyone says when they come into my apartment is how cozy it is. I love living here and meeting all my neighbors. Management has been so accommodating and maintenance has been incredible! I'm not going anywhere anytime soon!

At first I thought this would be a nice place for my family but it is not. They have so many fees. When we moved in we were having issues with making rent payments with bank account, we kept having to use our debit card which was a $30 something fee every single time. We complained multiple times it took them 4-5 months to fix it and refuse to return that $30 from every month we got charged when it was NOT our fault. They couldn’t get our internet hooked up xfinity said they weren’t able to get... it to our house but before move in they told us they use xfinity there?? We finally got that fixed after multiple visits from the techs and that was a few hundred dollars because they kept having to come back because what the tech told them to do they didn’t do. The hallways reak of marijuana for a “no smoking community”. Residents will ding your car, our neighbors play drums at 2-3 in the morning and when you complain they tell you to call the police. Why do I have to call the police??? This is a everyday thing. I do not want to be calling the police everyday. Hallways do not get cleaned often. Something is always breaking in the unit and mind you I am OCD and take care of things in my home, they do bandage fixes. All and all the payment fees is what really upsets me that we lost out on money for something that had nothing to do with us. Do yourself a favor and save yourself a headache and look somewhere else. Plenty of nice places out there. ALSO good luck with your parking spot you “pay for” you will come home from work and somebody will be in your spot Lee mas