Axis at Westmont Apartamentos

Still less than sub-par. Everything about the property is lackluster. Garbage everywhere, office doesn't care, maintenance is trying its best. Dog poop everywhere and nothing is done but a email that has veiled threats of fines, even then the email is so poorly written that it's laughable. The will nickel and dime you to death and boast "new perks" that aren't actually perks, they are partnerships aimed at profits.

Avoid if you have literally any other option.

I don’t usually write very detailed reviews but living in this apartment has been so unpleasant I feel I have to. I am counting the days before my lease is up. When we moved into the unit there were so many issues. The closets were pretty much breaking down, the baseboards were broken, my fridge literally had maggots, the lights flickered. I placed about 5 work orders the week I moved in. The maintenance staff came and tried to fix everything but ultimately told me they couldn’t fix everything.... We moved in September and by around November the apartment was so cold even when the heat was blasted. I thought it was the baseboards and there were a few tweaks they made to fix them but it remained cold in the unit. Living in Illinois, it’s pretty concerning when your house won’t heat up.. turns out the window in the second bedroom and bathroom were not properly installed and letting a lot of air from outside in. When it’s 20 degrees outside, that becomes a big problem. They came and patched it up but didn’t replace the windows. What type of apartment where you pay for heating doesn’t provide even a proper heating system with broken windows and baseboards? If you want to be warm, don’t live here.. the neighbors are not the best either. The first month I lived there, there was a huge box with permanent maker written on the face saying something to the affect of: “stop stealing your neighbors things” someone in the building opened a neighbors mail and stole his/her things.. I get nervous having things delivered to my own home in fear it will get stolen. Another issue, there are 20 apartments and 2 washers and 2 dryers.. the machines are old and I don’t even know if my cloths are getting clean or more dirty after a wash. A neighbor decided to write a note on the laundry room window saying “if you don’t take your cloths out of the washer, they are going in the trash” imagine you place your cloths in a public washer that isn’t free, and your neighbor thinks they can come in and throw your cloths in the trash to wash theirs? I am seriously counting the days before I leave here. In my unit, one of the tenants likes to leave her trash outside in the hallway until her child comes home from school to throw it out. I usually leave my house around noon to make it to a gym class and I always see trash the first step outside of my apartment. That usually ruins my day especially when the trash smells. Long story short, this was the apartment from hell. Lee mas

I am currently a resident and I am not renewing my lease. I honestly can't wait for my lease to end. There are bugs that we pay to have the building sprayed which I have never once seen. The parking is awful. I think that's my biggest issue. I needed a rental due to my car needing a little work due to a manufacture issue. They told me I have to parking on the street a half mile away and register with the police department when I live there. I would understand if it wasn't a resident, but I pay... my rent every month and now I have to walk because of there horrible parking. I would think twice before moving here. My building constantly smells like smoke and they don't care. The laundry facilities are horrible and they break constantly. Lee mas

I am new to the Axis apartments! It’s a good place to live and safely! I got some new decent apartment with the help of Tonya! When I come, she was helping me to find a good apartment, until I was happy with what I chose, he is very polite, she has a lot of patience! Tanya it’s the best!!! The management is good and helpful and they are really attentive to detail and quick to resolve any kind of issue. The apartment it’s nice and spacious, in unit laundry is very convenient. Amenities good,... pool and fitness center is nice and a lot of parking for your car in the front of the building! Nice area and buildings! I’m more than happy to live here! Lee mas

Worst apartment complex I’ve ever lived in. Moved into a dirty apartment. Public areas never cleaned. Laundry rooms are absolutely horrible - better off going to a laundry mat. Neighbors are loud all throughout. Complained but nothing happens. Management doesn’t respond to emails (and this is the new management). Bugs all year round inside. Mold in units. Nothing here is “luxury.” Go elsewhere. You’ll thank me.