Element Hobart Apartamentos

Customer service is absolutely terrible. The worst I've ever seen. Apartments are decent, walls are thin so be prepared for a high nipsco bill in the winter as well as hearing everytime your neighbor walk, cough or sneeze.

Do NOT move here. Just find someplace else. I started renting almost 4 years ago when it was still Cressmore Arms and they had an amazing staff. Almost 2 years now since being bought out and I’ve experienced some of the worst times ever in an apartment complex.

My neighbors throw parties under me, I’ve complained to management and they did nothing. Called and emailed. Nothing. Finally sent in a threatening email and a woman called and lied to me saying she’s been trying to contact me. After she... said she’s handle it, it didn’t stop and I emailed and called again. No answer this time. They even had a dog barking so constantly that my friends kids couldn’t sleep.

Machines in the laundry are always broken, we’ve had to deal with no hot water or water at all for days. I had them come take my toilet once because of an issue. They said they wouldn’t have the part until the next day. I had no where to poop. lol. Maintenance left a vacant apartment open for me in another building but wouldn’t give me a key to the entrance….so…..

Just move some place else. It’s not at all worth it. The management is incredibly incompetent and useless. Lee mas

I was warned about the new management not caring about keeping people long term and it shows. When you have a problem, they act like you are bugging them but still want to get paid. They are charging all this money and you would think you would have updated everything throughout the place. I’ve never seen where management just wantS you to move out. Extremely disappointed

My boyfriend and I scheduled an appointment to view a two bedroom. We arrived at the appointment to be greeted and kept waiting for 30 minutes while the girl working was trying to get the office phone to work. She then very quickly went over pricing while on the phone, and running around the office and handed a pamphlet. Then once she hung up the phone, decided to ask us if we needed something. My boyfriend then told her we wanted to view an apartment and she very rudely and with an attitude,... decided to say that she didn’t have anything until April. Never have we been treated so poorly while searching for our future home. If there was nothing to show us, why would she continue with making an appointment for a viewing with us and why couldn’t she just say that over the phone? Lee mas

Had to move away from home for work and ended up picking Cressmoor for our place to live. Couldn't be happier with our choice! So quiet here and a peaceful environment to live. Never have to worry about anything with friendly neighbors and staff. Leyla makes it even easier with fast responses and always being there to help along with the maintenance. Highly recommend this apartment complex and when the time comes, we plan on renewing our lease!