15/1/24
Not worth the money
Parking sucks I have to park about 2 buildings down
Dogs use it on my walkway
Walls thin can hear neighbors conversation
Neighbors moved and roaches came
Didnt have heat for half the winter had to buy heaters
If you pay by money order its a processing fee, when the 5th comes its 100$ late fee and 5-10$ a day
Raising rent again
Maintenance just walked in our home while we were in bed instead of knocking
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Administrador de la propiedad en Arborwood Apartments respondió a esta revisión
Thank you for taking the time to share your concerns. We apologize for the various issues you've experienced and understand how frustrating they must be.
Parking: We are aware of the parking difficulties and are currently exploring solutions to... improve availability and convenience for all residents.
Pest Control: Regarding the appearance of pests following your neighbors' departure, we encourage you to contact our office immediately if you have not already done so. We will arrange for pest control services to address and resolve this issue promptly.
Heating Issues: It’s concerning to hear about your heating problems during the winter, and we regret any discomfort this caused. Please inform us of any ongoing issues right away, as we aim to resolve such critical maintenance issues as quickly as possible.
Entry Procedures: Regarding the incident where maintenance entered your home without proper notification, we are addressing this with our team to ensure that our entry policies are followed strictly to respect our residents' privacy and comfort.
Fees: We understand concerns about payment processing fees and late charges. We strive to provide clear communication about all potential fees and offer multiple payment options to avoid any inconveniences.
We value your residency and are committed to improving your experience. Please contact our management office directly so we can discuss these issues further and work on immediate solutions. Your satisfaction and comfort are our top priorities.
Thank you again for your feedback, and we look forward to resolving these matters promptly.