22/4/19
Not luxury
There is nothing luxury about this place. Constantly having to call with issues and the same things break over and over. The new management over the last few months is horrible with no people skills. The trash bin has been broken for almost 8 months now and we have this dumpster in the parking lot which over fills all the time with trash on the ground, huge eye sore. The pond looks beautiful in the pictures from the website but is only a big mud hole. For the amount you pay for these “luxury”... apartments you would expect better quality and friendlier office personnel.
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5 personas encontraron esto útil
Administrador de la propiedad en Belmere Luxury Apartments respondió a esta revisión
Hello,
I apologize for any frustrations you may have. I have only been here a short period of time and we are working diligently to make positive changes to Belmere. I pride myself on my customer service and cannot apologize enough for any negative... feelings I may have caused. I want you to enjoy your home and be happy to live at Belmere. If you have any questions or concerns that I can address, I would encourage you to come speak with me in person at your convenience. I would love the opportunity to change your opinion! I know how frustrating it can be to feel like your concerns are not being addressed and I want to assure you that I will do whatever I can to mend that! Thank you for providing your feedback, we truly appreciate it!