Lumina Apartamentos

Unfortunately, my experience was lackluster. To name a few and to keep it short; The leasing agents and managers would talk about residents in their office. Not knowing there voices carried into the hall….
Delivery packages were left “attended to” OUTSIDE of the package lockers- multiple times. Especially around the holidays. No warning from management. My car was ransacked twice. The key fob systems were down for a week. All the doors were open to left in residents, employees….and vagrants.... Employees smell like smoke. Don’t you just love it when you ask an office member a question and, every-time, you open your mouth your taste their smoke?
My balcony kept leaking (a problem with all of them), If you can’t get with a manger - don’t bother asking any one else. They don’t know or act like they know and it ends up creating a bigger issue in the end.
Good luck. Lee mas

I recently moved to Lumina apartment In November in the vibrant city of New Orleans, and I must say, I was quite impressed. The location is fantastic, nestled close to local attractions, dining, and entertainment options, making it ideal for anyone looking to immerse themselves in the lively culture of the city.
The management team at Lumina is professional and attentive. They were eager to answer any questions and provide insights into community events and activities.
Overall, Lumina is a... fantastic choice for anyone seeking a modern living experience in New Orleans. With its prime location, excellent amenities, and supportive management, it certainly deserves a visit for anyone considering a new home in the area. Lee mas

My boyfriend car was broken into & 2 weeks later my car was stolen. Also, the garage is always broken, so you’re paying for a gated apartment that’s literally never gated. On my ring camera someone was creeping by my door, mind you the apartments were not outside, they’re inside. Also, the cameras never work, so when I needed help with finding out who broke in to my boyfriends car and who stole mines of course nobody had any answers for me.

So far so good! Just moved in and everything went smoothly. I took off one star just because sometimes the office does not pick up the phone promptly. I will update after 6 months or so.

So far our experience has been wonderful. The office staff is so helpful, and the energy around the whole community is overall very positive and welcoming.