9/1/24
It’s Better to Live on Mass Ave
It is painful to live in this apartment. It is impressive that the least of the problems are from college students themselves, not the amount of loud parties or wandering drunk kids. From towing cars that are legally parked (and just barely admitting fault), to consistently raising rent when amenities don’t work (washers, dryers, and dishwashers are faulty, etc.) The security guards seem more like a decoration and management can’t seem to be found in the office at anytime! Along with that, don’t... even consider trying to order anything to the building, food and packages are stolen constantly and you’ll essentially be laughed at if you ask them to do something about it.
Reseña de Apartments.com
Administrador de la propiedad en Peninsula Apartments respondió a esta revisión
Hello-
We appreciate your review, as feedback of all kinds is welcome and received. With that said we would like to invite you to the Leasing Office to discuss the issues you mention in your review, as we would like to obtain the specifics so that... we may address them all directly. If your dishwasher is still not working properly, please contact the Leasing Office as soon as possible, at 617.436.0005 so that we can place a work order for Maintenance to look at it promptly. As for the washer/dryers, those are managed by an outside vendor. Their contact information is posted in the laundry rooms, but we are always more than happy to call and report an issue for our residents. Though the sooner it is reporter the quicker it can be addressed.
Now regarding the parking, a strict parking policy was put in place in early 2023 as there were many individuals abusing our loose policy and residents were parking their vehicles, at no charge, in the visitor parking spaces. We are sure you can imagine how frustrating it can be when you are paying close to $100 a month for parking and your neighbor is parking for free. Or when you have a guest, but they must park offsite because the visitor parking is full of your neighbors’ vehicles. We know the parking is tough, but it is one of the unfortunate circumstances to city living.
Again we are grateful for your review and welcome you to the Leasing Office at anytime to discuss any of the issues you have stated.
Peninsula Apartments Management
