The Willows Apartamentos

These apartments worked out perfectly for me with their location. I really enjoyed spending time there and the staff was incredible. Very knowledgeable, helpful and pleasant.

We had a wonderful job done at home to install a washing machine and a drier. We are very grateful to the whole team as they did a great job!

I've always had a great experience living here. The staff are always willing to help you with any troubles and go above and beyond

If you are moving to the Westfield area please make sure to give the Willows complex a good look. You won’t regret it.

Their units are comfortable and attractive. Pets are not only allowed, but their ownership is facilitated by a cute dog park and easily available dog waste bags and receptacles for disposal. And the grounds staff works hard to keep the area well maintained and do a good job of it.

The support staff in general, are responsive and capable. Brooke in the office, in particular,... is excellent at her job. After renting from a variety of places over the last 20 years, I find their service ethic a remarkable plus.

At this writing, I’ve lived at the Willows for seven months and am glad I chose to move here. Lee mas

So what people aren't telling you about the pet policy is that there is an almost weekly newsletter that goes out reminding those with dogs that it is not maintenances job to pick up after the tenants dogs. Unfortunately these reminders aren't working because it just keeps happening there's absolutely no consequences for tenants who don't pick up after their dogs. What people aren't also telling you is that those who own the Willows completely took advantage of an already challenging financial... time for so many by increasing their rent by $200 to $300 a month. Every month several tenants are moving out because of the sudden and unfair increase in rent. The washer and dryer situation is always a mess too one or the other is either not working or eats your money. The leasing manager tries but let's face it this all starts at the top and the top doesn't really seem to care to fix it well. Maintenance is okay too except most of their fixes are just Band-Aids not actual fixes. Example - last summer there was a huge white faced hornet's nest hanging from a tree and instead of getting an exterminator to take care of it maintenance went with the idea of spraying it down with a hose completely letting several hundred white-faced hornets go which could have easily stung someone who was allergic or one of the many dogs that reside here.

Is it pretty here sure is it quiet sure but honestly they're increasing the price without increasing the quality. Lee mas