Cranbrook Hills Apartments

Living here for a year has been a delight. Prompt maintenance ensures any issues are swiftly addressed, and the spacious, beautiful apartments make it truly feel like home. The neighbors are friendly, creating a warm community atmosphere. The leasing office has been fantastic, always helpful and accommodating. The cleanliness of the buildings is impeccable, making this a top-notch living experience. Highly recommend!

First off I would just like to start off by saying this apartment looks nice and all and you got space don’t get me wrong but it’s literally not worth it. Either they rebuild this place or shut it down because I’ve been going on for months about a mice problem and they haven’t even done anything resourceful to solve it. Time after time after time they come and do absolutely nothing. Second they always change the locks for no reason and then on top of that have the audacity to charge you with a... damage fee because you need a new key from THEM changing the locks. Does that make sense no it literally doesn’t. On top of that how are you going to tell me before I move in that’s it’s a brand new apartment and that no one has lived in it before when CLEARLY I can tell someone has been here before. Worst advertisement team. I have asthma and I’ve been complaint about the ceiling being CRACKED and that dust is coming through and is triggering my asthma and yet I have not heard anything from them about coming to fix it and if I end up in the hospital because of my asthma attacks there’s nothing they can do to solve the situation. I tried to end my lease early they tried charging me 3,000 dollars just to end it off a month before my lease renewed. Are you serious? I’ve never want to bash any place like this but this one deserves it. WORST PLACE EVER Lee mas

There is no one I live near that would give this place a 5-star review. It has to be the complex themselves. My neighbors and I all agree on how awful this place is. Uninhabitable tbh...
It should honestly be condemned and is a health hazard.
Mice infested, bed bugs, safety hazards.
The infrastructure is so bad I can hear my downstairs neighbor's phone vibrate. VIBRATE! I can hear everyone's TV at all times. I can tell you their morning routines and conversations...
There is no playground or... game room as stated.
The laundry machines in the laundry room are broken more than they actually work. Cars have been getting broken into and once nightfall hits there's someone coming up to your car to beg for money or ask for a ride somewhere.
Emergency maintenance is a joke. Not even regular maintenance comes to your building unless you report the complex and then they're super rude most of the time. Getting in touch with any sort of manager is a lost cause. No one calls you back. Your a/c breaks at least once a year and takes them about a week to fix at the fastest!
They're very sneaky in how they renew your lease so you're stuck paying extra money to leave or living there another year.
My apartment has mold and a water leak they have yet to fix...
The so called locked doors to each building are either porpped open regularly or broken so they do not close. So there's no feeling of security while living here.
I have never lived anywhere so bad before in my life and for the life of me have no clue how they are still in business...
Please, please look at how bad and the same all of the bad reviews are and RUN in the other direction to almost anywhere else... Lee mas

Turn around and don't look back. You will hear everything your neighbor does. The only insulation between you and the adjacent apartments are the colonies of mice living inside the walls. In the summer you will be awoken each night by the horrendous rumbling sound of the AC. Good luck sleeping. Management has shown no initiative in solving anything. It feels like they expect you to move out so they can continue their revolving door of tenants. Nobody cares about your problems here, and you will... have plenty of them. Avoid avoid avoid! Lee mas

The maintenance workers are polite and considerate.They are punctual and make sure that they finish the job correctly..Henderson Webb makes sure to answer all emergencies that I have had to be looked at immediately.I love it here it is clean the tenants in my building are quiet and respectful.I really like living here!