9/1/25
Verified Renter
So far, so good! The property manager is very responsive! I recently moved in and it’s a bit chilly in here. Even the water from the faucets aren’t getting hot. I like how trash valet picks up trash almost everyday! It’s so convenient! The property was also quick to ensure that salt was on the roads and sidewalks in preparation of the recent snow. They also made sure that the roads and sidewalks were cleared of snow! Although this is great, another downside was that it was several nails sticking... out from the carpet upon moving in. So you have to be careful! Some other maintenance requests were submitted including the dryer not drying my clothes and hot water not coming out the kitchen faucet, etc. However, it appears that maintenance will be addressing the submitted tickets as soon as possible. Anywho, the location is AMAZING!! The staff are GREAT! The community is quiet!
Reseña de Apartments.com
Administrador de la propiedad en Arrive Crofton respondió a esta revisión
Hi Anonymous User,
Thank you for your feedback! We're happy to hear that you are enjoying the convenience of the trash valet and appreciate the efforts that were made to keep the grounds clear during the recent snow. We are also glad you are... enjoying the location and community.
We're sorry to hear that you are experiencing some issues with the temperature and the hot water in your apartment. We encourage you to continue to submit maintenance requests so that we can address them promptly. Please note that we do ask residents to be mindful of any potential hazards such as nails sticking out from the carpet and to contact the office immediately so that we can arrange for a repair.
We strive to provide a comfortable and enjoyable living experience for all our residents. If you have any further questions or concerns, please don’t hesitate to reach out to us at arrivecrofton@trinity-pm.com
