West Creek Village Apartments

They never come out and fix any issues with the apartment. They use the same excuse everytime. An emergency came up and no one could make It out… when the request was put in over a month ago. The apartment is full of silver fish. The apartments will have you hot, the a/c picks and chooses when It works. They don’t come out and fix It.

Terrible communication, misleading information, and awful customer service. I’m sure the units are great but I would not recommend working with this management office. Before applying, I called 2x to make sure they had a unit available that fit my budget, and they gave me the availability date which was exactly what I was asking and applying for. I got the lease contract and they assigned me a unit above my budget and told me they never had an available unit at the cost they originally said. I... was gaslit and laughed at. I did my homework and documented information for several complexes. I don’t know what I could have done differently. Lee mas

I lived here for two years and have nothing nice to say. Corporate is a joke, the main office does nothing other than schedule maintence appointments at free things break which happens frequently, and most of the units haven't been updated at all since the place was built in the 90s. Go rent a nice apartment; not one of these.

I never ever write reviews but this just was necessary. Was really eager about this apartment complex, but after scheduling an appointment for a tour I get a call from a lady in the leasing office saying, "don't waste your time coming here we have an apartment available during that time you were looking to move in, but someone else is PROBABLY going to get it." Absolutely disgusting and unprofessional. What kind of complex tells you "Don't waste your time"? If you are even thinking of applying... or touring...DON'T. This treatment is just a glimpse of what you would get. I called other apartments around and they were very happy to give me a tour. Lee mas

Never ever think to live in this community, property manager is unprofessional and do nothing to solve the issues instead they will ignore you. How come you become a property manager if you do nothing to make this community peace and quiet, neighbors are so disrespectful and you won’t have a peaceful life here, call and file a complaint many times but instead of solving the issue it’s getting more and more worst, management only care about money not for people live here. And sure you would love... this I lost money ?? in my pocket book only maintenance who came and fixed the toilet that day and my money was gone and when I report to management instead they addressed it they blamed me for putting money on my pocket book isn’t stupid to blamed you for putting money on your pocketbook? I’m so glad that we moving out in here and find a really nice community and management. So I would say west creek is not the place you looking for if you want a peaceful life. Worst management and property manager I’ve ever known. Don’t waist your money here it not worth it to live here.. Lee mas