Vista at White Oak Apartamentos

I wish I could give this a negative review! I live in these units now and it’s horrible this place is filled with nothing but roaches, bugs, mice, and bedbugs! Calling the rental office for a week straight and nobody answers, finally get a hold of someone letting them know my unit has bed bugs I have never in my life had a single bed bug now I have to buy a new bed this is complete bs I’m irritated and ready to move!!!!! Don’t live here ever!

If you live here leave, if you are planning to live here don’t. Management sucks! They act like they always busy, whoever is answering the phone always got a attitude when we call, like if you don’t like your job, find a new one baby it’s not that serious. I try to speak to someone higher but they never there. Called maintenance because these houses are disgusting. Cleaning is never a issue, i’ll get on my hands and knees, and i’ll still see rodents. Another example, how I got a new heater and... my heat don’t work? Rent always an issue, pay my rent on time, still getting notices on my door saying i’m late, I tell you what, I better get every last penny back or i’m raising HELL. Lee mas

I have been living here 5 years and now considering moving to another part of Maryland. I don't have any major complaints. My only issue was I unfortunately have a neighbor downstairs who likes to put her tv on 100. I never had issue with mice, had a one time issue with roaches and maintenance came the day after, i feel relatively safe, great space and washer and dryer in unit is a blessing. no issues with appliances other than a random one-time fridge leak that was no big deal. Maintenance is... friendly and the cleaning crew do a good job. No issues with the leasing office. I hope my next apt leaves me this satisfied. Thanks Lee mas

Ever since The Donaldson group took over everything has been going downhill. Random $10 insurance fee, $45 water fee and then you can only park 2 cars on the property, so if you are more than a family of 2 forget renting here, unless you want to hear management tell you to "Move out if you don't like out new policy". There is mice and roach infestation everywhere, I made a complaint back in March and its almost November with nothing done regarding rodents and roaches. Now they are telling me to... park my car at the shopping center if i can't find space on the road, and they wont cover towing charges. If you like having roaches and mice as roommates, not be allowed to have a 3rd car, because they expect a family of 4 to only have 2 cars, and no visitors parking this is the place for you! Other than that management is rude, rodents are abundant, you can't store your vehicles and have visitors, and they always manage to come up with a new fee! do not trust them get everything they claim in writing. Lee mas

New management all they want is just take your money. I have been living at Vista for many, many years. I seen people come and go, but this new manger is RUDE!!! She doesn't let resident get their point across. Making hand gestures to shut people off. Never seen this level of RUDENESS. I even forgot to tell them what my problem was because I wasn't allowed to talk. Apparently you need an appointment to talk to her. She doesn't have time for residents, I have family member and friend that... live in this property and they ALL HAVE THE SAME CONCEPT ABOUT ANGELICA.

Mice INFESTED, Roaches INFESTED and BED BUGS INFESTED!!!
My neighbors are INFESTING everyone with their pest.
All you hear is exterminator coming, how many times does he have to come to fixed the problem. Lee mas