Heather Hill Apartamentos

The property is not maintained. one wall bought out the previous owners and do not keep up the property. I have a broken refrigerator, washer dryer, tubs need relamination, constantly clogged sink, water spots on the ceiling, no noise ordinance, it’s a routine of bull. The maintenance is horrible and has repeatedly closed tickets on these items and have not fixed anything. I am currently using two small refrigerators to keep my items in my home cold. It’s a mess DONT COME HERE

I have been here since July 2022 and I have had nothing but problems since. Maintenance ignores requests for service or just puts in that they fixed a problem they never even looked at. I started seeing debris in the sink at weird times, such as after returning home from work or after a weekend away. If you on the 1st floor you may have plumbing issues due to the above apartments using their sinks or garbage disposal at the same time. I have been dealing with this issue for months, now I'm... sopping up water everyday, my apartment smells like a sewer. The leasing office is useless and although it says they are there until 5:30 pm, if you are not there by 4pm don't expect to see them! Lee mas

This is the worst apartment complex I have ever experienced. Everyone In the office acts as if they were hired 2 hours which may be true but It seems like they are training them to state they’re new. Maintenance takes 2 months to complete any job. If you’re lucky. They make you pay for parking but they don’t have a tow truck they’re just taking your money while everyone else parks as they please

Everyone in the leasing office acts if you just walked in off the street randomly into their club... house and interrupted their show. No matter how many times and how many people you explain the problem to they will always look at you as if they have never seen or heard of you before! The only way to enjoy the property somewhat is if you never have you deal with the leasing office in any way shape or form. But that is impossible because the buildings are not safe more updated. Everything breaks or falls , as in sides of buildings and roofs just collapsing from water damage. If you have the patience to play bob the builder and get a fixer up apartment in your own dime then yea it’s cool. But if that’s not it, don’t move here Lee mas

I don't like that residents are charged a percentage of their rent in order to pay their rent online. That is crazy especially when its hard enough to pay their rent in the first place. For some residents its easier to just pay online because everyone's scheduled is different, but to get charged money for paying your rent on or before the due date online is ridiculous!!!

There is no regard, security or surveillance cameras on the property, EXCEPT at/near the rental office. Resident safety is not a priority; receipt of your rent, receipt of parking payment fees, receipt of your garbage removal fees-these are TOP priority. After $4000 worth of damage was done to my new car, I was offered no solutions or help. Just a shrug. Thieves have plagued this complex for years and yet the old or new management hasn't installed cameras, security or any other protections.... Except towing; if your temporary parking pass fee isn't paid. The dog waste on sidewalks is sickening!! DO NOT WASTE YOUR MONEY. Before the canned management response to this review, I've been waiting over a week for a response to my email on February 27th and office visit on the 28th. Lee mas