12/3/25
DO NOT MOVE HERE
!DO NOT WHATEVER YOU DO MOVE HERE!
Make sure you note the fact that you need a 60 day notice to leave your lease. Not 30 like the state of Michigan says. We didn’t even live there for a month and we still had to pay for everything. When we turned in our keys they said we were good and didn’t owe anything else. Nothing showed in our rent portal that I checked for another month and a half after we turned the keys in we also attempted to call twice to make sure we didn’t owe anything. But they... never answer their phones. Front desk staff was constantly on their personal phones whenever we went in person as well. 4 months later I get a letter from a collection agency stating we owed over a grand. Never received anything from River Oaks themselves stating we owed anything. Not in an email or mail box. But they did call us twice to ask if we were renewing our lease after we gave notice and they came to check out our apartment. Even in those phone calls they mentioned nothing. And then they are trying to charge us for fees from 2 months prior; and the kicker? I can’t get into the rent portal to get my past payments to show that I did pay the past months. Idiots all of them. Set clear and save your self the time and money. We didn’t even have a working dish washer for 6 months and there were literal holes in the wall near the windows and lastly the front door to the unit never locked. Not a great look
Reseña de Apartments.com
Administrador de la propiedad en River Oaks respondió a esta revisión
Hello,
We’re sorry to hear that your experience did not meet your expectations. To clarify, our lease agreement, which all residents sign before moving in, requires a 60-day notice to vacate. While you did acknowledge this policy, we understand it... was not the timeline you initially planned for.
Regarding your account balance, resident portal access is deactivated upon move-out, but our team is always available to provide a final statement upon request. As for maintenance concerns, we found no active work orders for the dishwasher during your residency. Our team prioritizes maintenance requests and responds promptly when they are submitted through the appropriate channels.
If you have further concerns or would like to discuss your account, we encourage you to reach out to our office directly.