Alden Towers Apartamentos

First apartment and they gave me the blues! Leasing manager is rude/ has the worst attitude. No one communicates or tells the truth. Worst first experience.

This place is the worst! I wet to tour the apartment the other day really liked the place. I was excited to know I was getting an apartment. Went online to fill out the application they asked for $255 deposit which included the application fee. I hit the submit button as I'm waiting on my payment confirmation they had already sent a decline letter to me. How is that when I just submitted my payment and application. Not Evan two minutes ago. So I called the manager and said they don't make the... decision which was a lie. I asked for my money to be refunded back to me she said it will take seven to thirty days. How when you took my money in two seconds. What is the point of me giving you two hundred if I was going to get turned down why was I not provided a screening criteria list before I applied and you took my money. I got played they will take your money Lee mas

The staff was so friendly and helpful, and the building was absolutely beautiful. Angelica was my leasing consultant and she provided outstanding service. This building really has it all. Gorgeous views, great amenities, and historical charm. Not mad about it!

I’ve lived here for a little over a year now, and I still love it. There are some drawbacks, as with any old building. There are some pests, but as long as you keep your apartment clean and have some Raid spray on hand, it’s really not a big deal (I see a bug maybe once every few months in my apartment).
The maintenance staff is amazing and works very quickly. The leasing office staff is also very friendly and helpful.
They also have a cleaning crew that comes in a few days a week and cleans... all of the common areas.
Everyone in the building is really friendly and it’s a great community.
They recently replaced all the doors so they are not propped open anymore and there is a security guard on duty when the office is closed. I’ve never felt unsafe living here.
I have never had an issue with laundry, there are always machines open and they clean it regularly.
I live in a 1 bedroom and it’s very spacious, and the vintage details in the apartments are beautiful.
It’s not right downtown, but it is a great location near Belle Isle, Indian Village, and about a 10 minute drive to downtown. If it were anywhere closer to downtown, it would probably be double the price.
Overall, it’s a great place to live and I would definitely recommend it! Lee mas

Been trying to get a response for a week and a half. Their phones route directly to voice-mail and their mailbox is full. it's also pretty clear they don't check their emails either. Guess they don't want our money?