11/7/24
Living in the George for +2 years...
I have been living in The George for over 2 years, but due to several critical issues, I am planning to relocate to a new apartment in Northern Ann Arbor.
CONS: One major drawback is the excessive noise from the floors. The apartment lacks sound-absorbing flooring, making it very noisy whenever neighbors walk, jump, or talk. This issue contrasts with other new apartments in North Ann Arbor that have sound-absorbing wood floors, as reported by my friends. What's worse, the Community Manager, who... oversees the entire apartment complex, has not responded to my emails for several months. This lack of communication and huge noise have significantly disrupted my sleep and work routine, so I spend more time at my partner’s apartment. The manager only seemed prompt in responding to emails regarding lease renewals, neglecting other resident concerns.
Additionally, the area experienced very frequent power outages last winter (5-6 times), ranging from 2 to 4 days per outage, which is uncommon compared to other areas where my friends live, where power outages occurred only once or twice. I had to throw away all foods, drove through snow blizzard/snow storms (Very dangerous), and stayed in my partner’s apartment.
Minor issues include the shower booth floor being difficult to clean leading to quick mold buildup, noisy air conditioning units, and numerous stains in the hallways.
PROS: The maintenance staff and janitors are friendly and helpful. The maintenance team went above and beyond to assist me when I had issues with my air conditioner, unlike the community manager. The apartment complex features a nice pool and ample parking spaces. Being relatively new, it also includes in-unit washer/dryer and basic appliances.
Reseña de Apartments.com
Administrador de la propiedad en The George respondió a esta revisión
Thank you for your feedback. We truly value your input, as it helps us identify areas for improvement. We apologize for the noise and communication issues you've experienced, as well as the power outages, which are certainly inconvenient. Your... concerns will be shared with our management team for further review. We're glad to hear that you've had positive experiences with our maintenance staff and amenities. Have a nice day.