24/9/20
Previous resident
I lived there for a year and have a few things to say. This I felt was one of the safest places in the Kalamazoo area to live and they offer a lot of great stuff like pool and gym when covid is not happening. That being said the parking is not that great. Guest parking alone was a hike away from my house which made it suck to have guest over. When it was a busy weekend sometimes we couldn’t even find parking in residence spots for us and we lived there. Maintenance guys are fantastic and super... great to have conversations with but it took forever for us anytime we needed something fixed. For example, I don’t think we had a working dishwasher for at least 6 of the months we lived there which became a hassle. The noise can get super loud but I knew it would when I picked to live there because it’s right by fraternity village and it’s student housing. Personally I don’t think it was worth the value but that might be because I feel like things were handled poorly and they over charge like crazy move out fees. I have wrote an email twice to housing about the fees I have received since leaving and still have yet to hear from the management team. I think there are some people in the staff who are fantastic and super friendly but giving how I no one has bothered to get back to me and it’s been almost 2 months I think something needs to change in the management department
Reseña de Apartments.com
6 personas encontraron esto útil
Administrador de la propiedad en The Bronco Club respondió a esta revisión
Hello, I appreciate your honesty in sharing what has been your experience at our community. My sincerest apologies regarding your worthy concerns. I have reached out to the management team, and while they were empathetic to these concerns, they... mentioned not knowing who you are, therefore do not know whose messages to look out for. They do not have any contact information in regards to you or that name you chose to put in this review. We apologize again for all of the mishaps you have experienced during your time here and we wish you luck in your future endeavors.
Best Regards.