Hamilton Trace Apartamentos

Inconsiderate, awful people. Do NOT live here. The management does not like to communicate in writing and does not share communication with all lease holders.

This property is in an ideal location and management is amazing! I would recommend this location for anyone trying to live in the Lansing area.

My original review was over 3 pages typed, mostly negative things, but because of character limitations, I've summarized below.

In short, **no, I would not recommend living at this property to anyone**.

Pros:
-Good location
-Free uncovered parking
-Outdoor pool with grill on the pool deck
-Spacious apartments
-Unique layout with 1/2 bath available (nice for having guests over)
-In-building laundry in basement (though it is expensive [$1.75 to wash and $1.50 to dry per load] and poorly... maintained by a third party company)
-Large individual storage cage in basement
-Pets allowed (also a negative since barking dogs are problematic with thin walls and a major problem with people not cleaning up after their dogs in the grassy areas)
-Central air
-Dishwasher


Cons:
-Property is owned/managed by an investment group that seeks to earn money for their investors.
-Poor communication between the management office and residents.
-Super small kitchen relative to the rest of the apartment
-Kitchen cabinets and counters have not been updated since the apartment was built in the late 1960s. Cabinets have a coated paper finish which peels and chips easily.
-Poor maintenance of interior of common spaces and individual apartments
-Maintenance staff regularly request access to upper level apartments to access the roof (with or without calling ahead, since your lease permits them 24/7 access to your apartment without notice, per the lease agreement)
-Maintenance requests take days, weeks, or in some instances months to complete depending on severity and other factors - when in doubt, list it as “high urgency”
-Paper thin walls and doors between apartments and between common hallway and apartment
-Drafty windows and patio/balcony doors, even though they are less than 7 years old
-Limited availability of covered carports and expensive per month ($30/month/covered parking spot at the time of this writing)
-Xfinity is the only available cable/internet provider or prepare to be charged a large fee to have a satellite dish
-Limited choices for renter’s insurance that are acceptable by the management company, per your lease agreement
-The lease agreement itself is approximately 40 pgs. long
-Business center and club house use is limited to management office business hours (no after hours use).
-During COVID-19, cleaning was “increased” for about 1.5 weeks, then stopped all together. Lee mas

Great location, awesome staff, uncrowded pool, 24 hour maintenance and the office sometimes feed us lol. The only reason I'll move is because I need a washer and dryer in my apartment (it's hard with infants). I'll be sad to leave though!

We recently moved in and while the apartment certainly has its flaws, as all do, our experience with management has been unbelievably positive. When an issue arose a few days into living here, management was fast to work to correct the problem and make us feel taken care of. The office staff is friendly and makes you feel like they care about their residents. We're hopeful that our experience will be positive during the rest of our time living here.