Zen Chaska Apartamentos

I love my apartment and the location of Zen it’s very convenient.
I’m disappointed in how it’s not kept up.
Maintenance people and managers leave because over worked. Flooding in garage for months, not able to park! Elevator on one side of building floods, doesn’t work for months. It was a beautiful place, still has so much potential! Just has let things go. I’m hoping that some money will be spent to make it great again.

We enjoy living here. The building is kept clean and attractive.

Louis came and fixed the issue, was courteous and got the job done! I appreciated him coming in a very timely matter.

Don’t believe this is a 55+. Every new resident is in their 20s. Pet friendly means pee on floors and barking day and night. No amenities. They lie about utilities. You will pay all of them. They pay nothing. Garage floods and unusable for months each spring. No snow this year so ok. Garage door won’t open. Elevators have issues. Unsafe as doors remain open for weeks at a time. Manager won’t allow cameras in entry or mailroom. Anyone can enter and camp out. Packages are stolen. One guy has at... least 7 vehicles. Lee mas

Have lived here 2 years & we are on the 4th manager and she is part-time.
The ones we've had seem to want to do good, but with so much confusion it just ends up with nothing being done. Garage is dirty, public areas cleaning is lacking. AC, furnaces, elevators are old & break down. Windows/doors leak. Snow removal awful. At times older or handicapped residents have shoveled the steps, ramp, sidewalk. 80% 55+ but 20% just need to be 18. Not a true senior living bldg. Bldg not very secure. ... Love the friends we've made here and the location is great. Trinity (owners)could do much better by the elderly residents. Lee mas