Timber Lakes Apartamentos

Maintenance Request My request was handled the same day I put in the request. The maintenance guys are always so kind. I truly appreciate them and all they do to make sure my stay here in Timberlakes is a good one. I have no complaints!

Move in Love the apartment and move in was easy and simple. Eric in front office made things great and made sure everything was good.

Great apt maintenance The apartment complex has done pretty good this year very high marks for maintenance but still need improvements on the garbage and recycling bins. The pool was only open a third of what it should have.

Fast Service from Maintenance I requested for my lock to be repaired, because it was starting to get difficult to turn the key. I received a call from Eric in the leasing office in about 30 minutes, informing me that Maintenance was headed up to check out my lock. I was repaired within an hour of me submitting the request. My lock now functions as good as it ever has. Very thankful for the quick response time and communication!

Zero stars if I could -
To the future residence, DO NOT live here and here's why -

A month ago, 50 cars got broken into (unfortunately we were one of the ones who got their windows smashed), we talked to to the leasing officer named Melani about the issue of having the gate broken 85% , there are no security cameras around the property to track down criminals, and most of the building light and street lights aren't working during night time. All Melani could say about our situation and... complaint was "the gate is just there as a feature and us the apartments aren't responsible for any of your safety", instead of being sympathetic of what just happened. She was being so defensive and insensitive regarding to the issue... So tell me why us as tenants have to enter our gate code to enter the gate (when it is working), so basically the gate is just there as aesthetics? ... talk about "gated community"

So I have lived here for almost two years now and I am so excited to move out. These apartments may look nice from the outside with their beautiful trails and ponds. The apartments itself are mediocre, the walls and ceilings are THIN so you hear your upstairs, downstairs, and side neighbors all day everyday. (unless you are okay with hearing footsteps, loud music/tv, sexy time, loud thuds, dogs barking, kids banging on the wall, gun shots, talking/yelling, or people arguing from your neighbors then go ahead you're in the right place for that)

Facilities: I also lived there during Covid and they increased everyone’s rent despite not having access to any of the amenities. They had the pool and gym closed for a really long time (which why have them close since they were one of the best things to do during lockdown/Covid). Lee mas