19/9/24
DO NOT LIVE HERE!!
DO NOT LIVE HERE… my husband and I have lived here for just about 3 years and all it has been is issues. We lived in mold for 2 years, all they did was come and spray it. We had personal belongings damaged due to flooding in our first unit. Our animals were getting severely sick, along with my husband and I being constantly sick. They told us we could move units and there was a delay in getting the keys for this new unit by 2 days late, didn’t seem to care that it we got keys late and still... charged us for those 2 days with rent. Coming into the new unit, everything seemed to be fine, until we had AC issues. The AC issues have been ongoing for over a year now, and there are times they refuse to fix it. They turn off the emergency line if there is an emergency, which is against the law to refuse the repair to our unit. We have experienced drain issues, for example, 3 times in ONE month, and we were told they couldn’t identify who it was meanwhile my husband and I were out of town for that month. On top of that, their tree fell on my vehicle which resulted in a total loss, and they didn’t help with that portion besides removing the tree.
They don’t care about their residents. The units are old and they cover themselves up with paint on the walls.
Reseña de Apartments.com
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Administrador de la propiedad en Cherry Creek Apartments respondió a esta revisión
We are sad to see you hold such a low perception of our community at this time. Mold and mildew are a concern in our region; however, we do want you to be comfortable in your home. We would encourage you to stop by the office to discuss tips on how... to minimize mold issues. If you feel your appliances are malfunctioning, please submit a maintenance request to ensure they are in proper working order. We'd welcome the opportunity to improve your stay and encourage you to reach out to the office directly.
