18/11/24
Do not be tempted to live here
The managers and maintenance is absolutely horrible for the amount of money and level of service Katy trails claims to provide. You can see by the people moving out and people moving in just how horrible it has become. The management and matinee have been slow to respond or unresponsive even when it comes to issues. The apartments seem nice but are horribly constructed with the cheapest materials. As a commercial general contractor they should be embarrassed. I know resort and luxury apartments... use things that are easily available and uniform. That usually falls into a cheaper category, but this complex goes above and beyond to cut corners to provide the cheapest and worst quality flooring, cabinets, appliances, and utilities. They will expect you to pay for things at outlandish prices as well such as carpet to make even more money. Save yourself the time and headache of living in this community. I was excited to leave this place, like most of residents that have watched the changes as they charge more and give you less.
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