Cascades at Northlake Apartments

Moved in two weeks ago. Due to the prolonged lease and all the issues that came with it, we didn’t sign until the actual move in day. We had toured a different unit of the same floor plan. After signing and getting the keys, we walked into our unit for the first time and there was a strong mothball smell. Two weeks later is still here, after numerous cans of Lysol, febreeze, airing out and having to rent a steam cleaner (because the carpets were old and filthy). Hope to get the smell gone soon.... I sent an email that went unattended to, as well as told someone in person at the office (she didn’t write any of it down) not sure how to get this smell out but it’s getting really irritating. Don’t think the unit was properly handled before move in, due to smell, old carpets, as well as a light fixture that was left hanging off the ceiling in the closet. Not to mention the first week here we saw a unit getting new carpets so that just makes it more frustrating. Cascades has a lot of work to do Lee mas

It’s been good. Not to happy about being forced to pay for WiFi that I don’t want. Especially when I have a better plan through another company.

Great quiet place to live, valet trash, nice gym and club house for residents. Walking trail. And shops nearby. Staff is nice and attentive

I think Cascades has the potential to be a 5 star property. There are things that I pay for as a resident that should be easily accessible and functional. There are gym machines that need tending to, the pet washroom also needs to be fixed or replaced, the proper sanitation at the dog park, both the pools being functional, and possibly security. There are people who are smoking weed in the gym/pool house. I have kids and I hate for them to go there to workout because it smells so bad. The staff... is helpful if I bring an issue to them, but no one wants a nag, so I have stopped saying anything. I do enjoy the location, and my home, just minor issues. This is not a negative or positive review. It is just an honest one. Lee mas

Best community to live in. Maintenance staff respond promptly to work orders . Leasing staff always makes me feel welcomed coming in. Largest gym I’ve ever seen in a community and they have two big pools.