10/3/25
Verified Renter
We were not informed on how long the application process will and can take. Also the unit applied for was not available and we were not shown the available units we could choose from(on the website it shows at least 2 other available units). They put us in a unit comparable to the price of the unit we applied for. The apt they gave us has water damage on the ceiling. It should be painted again.
The positive, the leasing agent, did his best, he stayed late and even went in and wiped down what he... could in the apartment. He put a lot of effort into making sure the move in was smooth as possible. Given that, our move in date and time the unit was supposed to be ready may have been for a later date.
Reseña de Apartments.com
Administrador de la propiedad en Elan at Mallard Creek Apartment Homes respondió a esta revisión
Priscilla, thank you for your patience. We are glad that your home is now comfortable and functional. Please do not hesitate to reach out if there is anything else in need of our attention. We look forward to restoring your confidence in our... community.