The Ascher Apartamentos

Thank you for sharing your feedback! We're so happy to hear that you enjoy living here and consider it your happy place. We truly appreciate your understanding regarding the occasional challenges. We take maintenance concerns seriously and will... ensure that these issues are addressed promptly. We also value your input about the surroundings and are committed to creating a comfortable environment for all of our residents. If you ever need assistance or have additional concerns, please don't hesitate to reach out. We're grateful to have you as part of our community! Lee mas

Hi there - I'm so sorry you had this experience. Please rest assured we find this type of behavior unacceptable, and will address it immediately. If there's anything else you'd like us to know, please don't hesitate to get in touch. We want to make... it right. Thanks for the valuable feedback. Please reach out to us at skyhouseuptownmgr@greystar.com so we can chat about ways to improve your experience. Lee mas

Thank you for sharing your honest feedback. We sincerely apologize for the challenges you and your roommate faced during your move-in process. Providing clear and accurate information is a priority for us, and we regret that your experience did not... reflect that. We will be addressing this internally to ensure better communication moving forward. On a positive note, we’re glad to hear that you’ve found the rest of our team and community to be welcoming and helpful. It’s also great to know that you’re enjoying the facility and feel safe here. Your experience matters to us, and we want to make sure you feel fully supported as a resident. If there are any outstanding concerns or anything we can do to assist you further, please don’t hesitate to reach out. We truly appreciate your feedback and the opportunity to improve. Lee mas

Thank you for your feedback! We understand your concerns and appreciate your patience during this transition. Our team is committed to making improvements and ensuring a great experience for all residents. We are actively assessing areas for... enhancement and look forward to making positive changes to the community. Please don’t hesitate to reach out if you have any specific concerns—we’d love to hear your thoughts! Lee mas

Thank you for sharing your concerns with us. We sincerely apologize for the inconvenience caused by the gym closure and for any delays in addressing your emails. We’re actively working on enhancing the property, including the gym and other shared... spaces. We also encourage all residents to help keep the community clean, and we’ll reinforce guidelines regarding pet waste and designated areas. Your feedback is invaluable in helping us improve, and we truly appreciate your patience. Please feel free to reach out directly at theascher@greystar.com if you'd like to discuss this further. Lee mas