29/7/24
BEWARE!
Update: if you enjoy paying 15 or more erroneous charges every month, go ahead and sign a lease here. Especially if you enjoy paying for services you aren’t receiving. Do you want to pay more than $25 each and every month, just for the privilege of taking your own trash to the dumpster? You will if you live here. This year they implemented a so-called valet trash service, which only works 5 days/week. Well, you can only use it if you are willing to put the trash in a nasty outdoor trash can... until pickup that night, and you are completely ok with bringing that same disgusting can inside your apartment every day. As an RN and intelligent human being, I would NEVER consider it. Uggh! Disgusting! Trash has been in it and who knows what bugs and rodents have been all over it!
Service is sorely lacking and you will find the management company does not care!
By the way, even if you return their lousy trash can and you can’t use the service, you still have to pay that $15 every month for NOTHING!
By the way, the broken pavement in our breezeway has still not been repaired in the last 4 years. We are going for 5 years now!
Good luck, but beware!
Way Overpriced! Poor Customer Service!
I have lived here for over 3 years. The property is lovely overall. The maintenance service is excellent. Maintenance men are prompt, friendly, courteous and do a fantastic job! That is if the office staff remembers to give them a message…Office staff - poor service. Landscaping is lousy. They only keep the areas near the front office looking great. I paid extra for a “premium” location back near the woods. The pavement in the breezeway has been cracked and broken since I moved in. I was told at that time they were going to fix it. The broken, cracked, crumbling pavement is now much larger and much worse. So much for fixing it in the last 3+ years. That area is not attractive. I have been doing my own landscaping around my apartment in the back, every year. They cut the grass, what there is of it, and take a chain saw to the trees once in a blue moon, but they leave a great deal to be desired. This of course is also do to poor management. The area near buildings in the back is really shoddy and they do the bare minimum.
Unfortunately the office staff are greatly lacking in customer service skills and efficiency. Previous office staff were really wonderful, but over the past 1-2 years service has rapidly declined and there is no sign of improvement thus far.
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