Yester Oaks Apartments

I had the opportunity of touring yester oaks and was truly blown away by the friendly staff and amazing customer service. I was also excited to see the new clubhouse, the gym, conference space and much more. The floor plans are spacious and the price is unbeatable. So glad communities like this still exist.

I can’t put in to words how disappointing this complex was. The apartment itself was dark with no lighting any rooms other than the kitchen and dining room and was gloomy despite our attempts to make it feel like home it never felt like a good place to live. The water pressure was so bad that you couldn’t run water more than one place at a time and you always had to flush twice. The first day we moved in I requested 3 things to be fixed. This included a wall that had not been finished being... painted, a dried crust-like substance on the carpet and the kitchen faucet. In the entire year we live there none of these were ever fixed. About 2 months into living here we have a leak in our ceiling from an outside faucet that the landscaping crew turned on. They “fixed” this leak by spraying over the water stains in the ceiling. They ran our power bill up by $75 by running fans in our apartment for a week straight and when I requested reimbursement they ignored all my emails and when I asked the office in person they said they would have to pass it along to someone else. Of course, I never heard back. The leak had caused about 2 inches of flood damage in the living area which resulted in the baseboards falling apart. We requested a repair. Never happened. The front gates always had problems and issues creating lines at night that backed up all the way to the main road. As for the residents of Yester Oaks, clean up was not in their vocabulary. There was trash tossed in the woods, on the sidewalk, and beside the trash compactor(yes, 4 feet from tossing it in the compactor but choosing not too). Dog’s messes were left everywhere and you couldn’t walk outside without the worry of stepping in something. And then when it was time to move out, they held up our mortgage because they wouldn’t send our renter verification, claiming we hadn’t live there the entire time. DONT LIVE AT YESTER OAKS, you will regret your entire stay. I wish someone had warned us. Lee mas

I am never the one to do a bad review but this is unbearable and maybe this will get some attention and the folks at the leasing office will take some action.

I have reported this issue with rats running in my backyard for the last month with no updates or assistance. I am scare to sit in my backyard or even open the door because most time I encounter rats running from one end to the next. I don’t store anything in my backyard but my patio set. However my neighbor stores their trash and junk in... their backyard.
I’ve emailed the office 3 times, whenever I call the phone rings with no answer.

THIS IS RIDICULOUS Lee mas

Where to start? There are so many things wrong with this place, and instead of fixing the actual problems, staff/corporate just tries to make it seem fancier without really making anything better.
1. The pool, one of the primary amenities that is listed, hasn't been operational for years.
2. The trash compactor is constantly full, with garbage overflowing all around it.
3. The A/C units are outdated, and they refuse to replace them even though it is recommended by a professional that larger... units be installed.
4. The newly "fixed" gate is the worst attempt at community security that I've ever seen. The main gate is the only one with a card reader, which forces all residents to drive over the river and through the woods just to get out of the neighborhood. WHICH shouldn't be necessary since there is a second exit/entrance near half of the complex. But that gate is closed by 6pm. 6 PM. Half of us aren't even home from work by then. So this causes huge backups at the main gate and an increase of traffic through the apartment complex, because either no one can figure out how to use the card system, or it is so slow that it's a joke. Oh and don't forget that the secondary gate isn't automatic, so we are waiting for the staff to open it by hand. This is inconvenient for workers and school kids. Some parents can't even get their child to the bus stop because the gate won't open for them!

Not to mention it's a safety hazard. In the event of an emergency, residents can't leave through the nearest exit. Imagine a large emergency where people are panicking (unlikely but it could happen). No one thinks rationally in those scenarios, and with only the one exit (that is notoriously slow and complicated) it would cause chaos!
This doesn't even factor in if an emergency vehicle needs to get in. The gates are so old and broken, it would probably be faster for the firetruck to be a battering ram.

So instead of making life better for the residents, Yester Oaks is more concerned with making life an inconvenience in the hopes that we will all move out. That way they can "renovate" the empty units and then charge even more for rent to any new residents foolish enough to move here. DON'T LIVE HERE. Lee mas

I travel a lot for work. I've lived in I cities in 4 states in the last 6 years. This is the worst living situation I've ever been in. There is ZERO sound proofing in my apartment. That's no exaggeration. I can hear even a conversational tone from every door and window in the entire place. It's as if they aren't even there. I have had to hear my neighbor's barking dog constantly on the porch for months. The complex won't do anything about it. Even inside with noise cancelling headphones, I can't... get any relief. I feel really uncomfortable in my own home.

Otherwise, the building is outdated and kinda dingey. They put in relatively new appliances, but the construction is really old with lots of moisture warping, dings, and discoloration to the walls, baseboards, and floors. The HVAC is outdated. It often swings from too hot to too cold. Bugs are constantly a problem. There's a musty smell that I can't seem to get out. There isn't enough parking and my building is on a hill that requires moving furniture, carrying groceries,etc a really long way. This place is way overpriced for what you get. I'm actually choosing to not extend my lucrative work contract in Greensboro to get away from this living situation. The housing market is rough right now, but avoid this place if you can. Lee mas