Alister Lake Lynn Apartamentos

Whatever you do… DO NOT lease at this apartment. As a preface to this rant, I want to state that I previously worked in property management and I have never seen a more disorganized organization in my life.

On the first night my wife and I stayed at Alister Lake Lynn, both of our cars were broken into. There are little to no public safety features around the property.

Next on the list… when we moved in, our apartment had been previously leased to one of the previous maintenance staff that... worked at the property. The amount of cigarettes this guy smoked inside the apartment boggles me to this day. All of the walls in the living room and kitchen areas (including the cabinets) were covered in yellow tar. When reported to management, they completely ignored us and never offered to help restore the problem inside of the apartment.

Also, when we moved in the air conditioning within the apartment did not work properly. It got up to 80°+ in our apartment while the thermostat was set to cool 70°. Y’all… it took 3 months of back and forth with management to get a third party contractor to come fix the air conditioning. We went the entire summer with no AC.

In addition, our clothes dryer did not work properly for countless months. We submitted maintenance requests, and even contacted Mill Creek. We were finally given an old dryer (in fact, one they told us they didn’t even use in units anymore because it was their oldest model) that took 7-10 60-minute cycles to dry one load of clothes. We were told that it was a temporary dryer, but we never got a new one. We were also told that there were many things that needed updated in our apartment, yet no follow up. The maintenance worker told me he would give me his number. Did not receive it. The amount we spent on electricity was insane having to take a week to dry our clothes. Again, the staff at Alister Lake Lynn did not care.

Lastly, I will mention that Alister Lake Lynn did not have a copy of our lease on file during the entire duration that we lived at the apartment. Towards the end of our lease, I had a question about the lease and it took an eternity to get an answer. I spent countless hours of my time over the course of two weeks calling, emailing, submitting requests through the resident portal, just trying to get a single person on the phone. I even took a trip out of my way to visit the office to get some answers and the clubhouse doors were locked and nobody was in the office during open hours. Lee mas

This is the worst place that i have ever stayed in!!!! Do not rent here. I want out of my lease and have only been here for 3 months.First of all this is not the apartment that we toured at allIt was filthy when we moved in. We had to have someone come and clean because there were stains on the cabinets and the blinds on the windows were so dirty that they were brown!!!!! Trashy and dirty. Roaches and spiders everywhere. Neighbors throwing trash off the balcony. Landscaping is horrible. They do... not keep the grounds clean. broken beer bottles have been sitting outside on the steps for months. Water was leaking under my bathroom sink for a week before someone came to fix it. By that time I already had someone come in and do it. Water leaking from the ceiling that caused carpet damage. Someone left a 50 gallon trash can on my balcony. I have reported everything that I am complaining about and nothing gets done. It is an absolute mess and i want out! I have placed about 20 work orders since I've been in the place and half the stuff doesn't get done or is incomplete. If someone from corporate sees this please give me a call so that I can speak to someone. You guys need to start over with this mess here. Lee mas

This is the worst place that i have ever stayed in!!!! Do not rent here. I want out of my lease and have only been here for 3 months.First of all this is not the apartment that we toured at allIt was filthy when we moved in. We had to have someone come and clean because there were stains on the cabinets and the blinds on the windows were so dirty that they were brown!!!!! Trashy and dirty. Roaches and spiders everywhere. Neighbors throwing trash off the balcony. Landscaping is horrible. They do... not keep the grounds clean. broken beer bottles have been sitting outside on the steps for months. Water was leaking under my bathroom sink for a week before someone came to fix it. By that time I already had someone come in and do it. Water leaking from the ceiling that caused carpet damage. Someone left a 50 gallon trash can on my balcony. I have reported everything that I am complaining about and nothing gets done. It is an absolute mess and i want out! I have placed about 20 work orders since I've been in the place and half the stuff doesn't get done or is incomplete. If someone from corporate sees this please give me a call so that I can speak to someone. You guys need to start over with this mess here. Lee mas

This apartment complex will screw you out of money in every which way they can. For starters, they did not even attempt to contact me after I moved out, and sent me to collections over $100. That will be on my record for SEVEN YEARS, over $100. Without any sort of notice. They marked me as someone that didn’t leave their forwarding address, when I know for a fact that I did because it’s REQUIRED when you move out. Not only this, but during the covid lockdown, the Mark shut down all amenities... including the pool, tennis courts, laundry area, gym, etc. Those amenities are included in our monthly rent, so why weren’t we accommodated when we couldn’t use them for 4 months? They kept our rent the same even though we couldn’t access anything that we paid for. Then, there were countless issues in the apartment; dishwasher not working, AC breaking, MOLD growing on the windows, and anytime you try to call the office about it they just gaslight you and tell you that it’s not mold. I didn’t know you had to be a mycologist to work as a receptionist at the mark, but apparently so. They tried to raise my rent almost $100 for my lease renewal and that’s when I told them I would absolutely not be paying a cent more than I already was because not only were no improvements made to the apartment during my time there, I should have been compensated for the various issues I had with amenities. When the sink broke, all of my paper towels and other toiletries under the sink were ruined. I asked the mark to compensate for my toiletries and they told me I shouldn’t have put my stuff under there so they couldn’t help. What? Should I go on? You are required to get cable and Internet through them because they have a deal with spectrum that benefits them. This adds about $150 extra to your rent every month and you HAVE to pay for it. The "valet trash" that you have to pay $30 a month for doesnt even come half the time; I've had to take out my own trash way more often than having it picked up for me, which would be fine if I didn't HAVE to pay for valet trash! It's like the purposefully try to upset their residents. The people that run this place are obviously just miserable and have nothing better to do with their lives. It’s sad that instead of reaching out to me to get me to pay my move out fee (that I wasn’t aware of), they sent me to collections which is now affecting my ability to get a loan to go to grad school. Hope you feel good about yourselves! Lee mas

If the roaches, water leaking everywhere, broken appliances, and constantly having to put in work orders from AC, Leaks and bugs don’t run you off…the CAR BREAKING INs…that’s happen now will. Trust me..run away from The Mark.