Millbrook Apartamentos

I recently moved in and it has everything I e been looking for. The layout, scenery, nearby shopping and walking trails. I have had two maintenance issues and the staff was so nice and quick to respond. I would recommend it to anyone. It’s just the peace I’ve been looking for??

Moved in Sat, 6/15/19. Had to sign a 36 page lease, unread, emailed to my smartphone in order to get keys. Office had no paper copy and no internet access for my laptop. 36 pages to initial on a smartphone? Had uhaul and 5 people on the clock waiting to unload. No walk thru with management. No hot water, fridge doesn’t work, majority of outlets don’t work. Poor water pressure, living room floor slopes down hill.. DON’T come here. NO STARS! Management will undoubtedly write something positive in... response to this. Don’t believe it. They DO NOT CARE! Lee mas

I recently just moved into Millbrook Dec 9th 2017. By far this has been the worst uninhabitable apartment I’ve lived in. To began with I was told my Carmela one of the leasing consultants (LaToria is the other one, she will sell a whale water ... believe half or nothing she says) three days prior to my move-in date I was told that my apartment was ready. When I arrived to pick up my keys Carmela gave them to me with no hesitation. ( Not to mention the keys did not match the locks but the door... was slightly opened). Once I entered my apartment there was a foul order and NOTHING was cleaned! The stove was dirty there was a big pot of cooking grease on the stove. So I immediately left without even viewing anything else because I assumed this was the wrong apartment. Once I went back to the office Carmela stated that she didn’t know what was going in my apartment and she hadn’t even walked the apartment. Remind you she stated earlier that my apartment was ready. Fast forward to my actual move-in date; I went and got my keys walked the apartment everything seemed fine. A couples days after unpacking and getting ready to placed everything in order in my bathroom. I realized the cabinets weren’t cleaned in the inside ... I took photos of dried up soap and make-up (nothing was cleaned)! I assumed that they don’t hire professional cleaners to clean the apartment after someone moves out ... I believe the maintenance men does everything. I spoke with LaToria about the cabinets situation and she called to state that she gonna walk my apartment ( which should’ve been done before I moved-in) and to ask me if the maintenance men could use MY cleaning supplies to clean up under my cabinets. FINALLY, the worst of it all this places has BIG WATERBUGS/ COCKROACHES and RATS/MICE! (no wonder pest control is included in your rent)!! I started to see droppings behind my microwave and not to mention a bite mark from a rodent in my loaf of bread on 1/3/2018!! These leasing consultants are full of it! One cannot do nothing without the others approval. I spoke with Latoria on 1/5/18 and she stated pest control had came out and placed D con and traps and maintenance has sealed the hole where the rodent(s) are entering. I wake up the morning and took pictures of how the rodent(s) has eaten the D con but wasn’t caught! This is uninhabitable dwelling and not to mention Latoria told me that if the rodent get caught on the sticky Lee mas

This place is terrible like absolutely terrible. Over the last year of living here the keys have been lost to almost every apartment, including mine, at least 3 times that I know of but it could have been more. We lived in an apartment with an open water leak for over 3 months. Of course with an open water leak comes black mold. And yes we lived with it in our apartment for at least 6 months before we could get it taken care of due to the severe lack of maintenance and office personnel. I... don't really know who to blame because there have literally been over a dozen people in every position. I am so glad I was able to move out but I would STRONGLY URGE anyone who wants to live here due to the location to NOT rent here. I typically don't write reviews but this place is absolutely terrible. Stay away. Lee mas

STAY AWAY. You will never deal with the same management for more than a month. You will never get a call back regardless of however many voicemails you leave. They will not call when you have a package; mine was there for nearly a week. Maintenance is never done in a timely manner -if not at all. To top it off, the BUGS ARE NO JOKE. Spiders, grasshoppers and roaches- OH MY. Seriously though, out of the many rental properties I've lived in this place by far has sooo many bugs , like they... are even outside! It's freakin disgusting! :( Before I leave I'll add this: if you are STILL interested in Millbrook Apartments (regardless of my experience) simply because of the price- don't believe that either. You'll end up paying more than $100-200 on top of the listed price with all of the crazy fees include.. and that DOES NOT INCLUDE LIGHTS. Don't get me wrong, I wouldn't mind paying that for a comfortable living space in this area but this is not the case. There has been disappointments since day 1 . Sorry if this review is long but this is actually the first review I've ever done and I want to be completely honest.
YOU HAVE BEEN WARNED! Lee mas