Tara Heights Apartments

A very nice complex but you might have to say goodbye to Amazon packages. The first 2 of 2 deliveries left in the building lobby were both stolen. The 'package lockers' are in a weird out of the way location that Amazon drivers can't seem to find.

As a tenant at Tara Heights Apartments for the past seven years, I am very pleased. I have found these apartments to be exceptional places to live. They are beautifully maintained on the outside, and the maintenance crew is super responsive. I cannot say enough about how happy I have been living here. Its location is convenient, and its facilities, including clubhouses, pools, and athletic facilities, are great. I want to single out the maintenance crew for their supurb job in fixing everything... that goes wrong. I rate this place as excellent. Lee mas

Probably one of the worst experiences I had looking for an apartment. I emailed them for a tour they told me Thursday at 5pm. I emailed them back before the tour saying that sounded great and where I should go for the tour. No response. I got there and called the number asking where to go for the tour at 5pm. I was told on the phone that they would call me back when they can send someone up to show me and my girlfriend around. 5:50pm no one comes and no call saying they can’t send someone out.... We both left work early to get here at 5 and sit there for an hour. Avoid this place, terribly ran leasing office. I can only
Imagine the problems the residents have. Don’t let how nice it looks give you the assumption the customer service is the same. I’d steer clear if they can’t even schedule you for a tour or have the decency to call you back to let you know it’s canceled. Lee mas

I had read reviews on other sites about some cases of how awful it was trying to get back your deposit from Tara Heights. Unfortunately these reviews turned out to be true. I'm normally the first person to be skeptical of a few bad reviews, but let me tell you my story. My wife and I moved out of Tara Heights 3 months ago. During the walk-through, the property manager saw that we left the apartment in perfect condition, no damages outside of the usual few wall scuff marks, and so he and I signed... a paper and he promised we would be sent our deposit shortly. The first 3 weeks of delay were due to a lack of forwarding address (or so they told me - we gave them the address multiple times), so I gave them our new home address. 1 month after that, they claimed we never sent them a forwarding address so they sent the check to our old apartment (I mean really? come on now). At this point, I haven't had any communication or response back to my multiple emails for over 2 weeks.

I doubt every single person has had the same experience as me, or maybe they do and just don't feel like writing about it. In my case I want future tenants to understand that they have to be very careful leasing here, as you might have to chase down your deposit yourself. I've rented at multiple apartment complexes and this is the only one where I have had so much trouble. The reason I didn't give a 1 star review is that the apartment complex was fine if you exclude this issue. Lee mas

We are moving out after four years at Tara Heights -- making a family-related move to a distant state. The nature of my work (with regular relocations) has made me a regular apartment dweller for a long time. You would be hard pressed to find a better place than TH. Excellent management -- and I commend Janet specifically, though we've been well served by everyone on the TH office staff. Overall, our apartment has been comfortable and quiet, with due allowance for the fact that someone usually... lives above you in an apartment. The high ceilings and tall windows are a real plus. The setting is beautiful, and the property is well kept. Free gym membership is a bonus, as is the walking/running trail that circles the Gateway Hills development. For the occasional appliance problem, Jeff and the other maintenance people have been tremendous. Renting a garage is a good idea if you'd like to avoid digging out your vehicle after a snowfall. And -- it is very safe here. The neighbors are good people, and I have simply not seen or heard of crime here. -- Sully Lee mas