The Ocean at 101 Boardwalk Apartamentos

Dear Resident,

Thank you for sharing your feedback regarding your recent experience at The Ocean at 101 Boardwalk. I’m truly sorry to hear about the issues you encountered during your stay. We take maintenance and guest satisfaction very seriously,... and I want to assure you that your concerns are being addressed.

Regarding the service elevator, I understand how crucial it is for it to be operational, and I apologize for the inconvenience caused by its prolonged outage. Our elevator contractor is actively working on resolving this issue as quickly as possible to minimize further disruption.

I also appreciate your feedback about the garage and the noise from maintenance activities. We are reviewing our security measures and operational practices to ensure that these concerns are addressed effectively. Your experience does not reflect the high standards we strive to uphold, and we are committed to making the necessary improvements.

Thank you once again for bringing these matters to our attention. If you have any further concerns or if there is anything specific we can do to improve your experience, please feel free to reach out directly to our management team at 609-348-1200.

Best regards,

Jennie Williams
Property Manager
The Ocean at 101 Boardwalk Lee mas

We are sorry to hear that you are not satisfied with your experience at the Ocean at 101 Boardwalk. We are always available to our residents if you would like to come down and speak with us.
1. we have 3 washers down at the moment - parts have been... ordered and we are waiting for them to come in to be installed. They are brand new washers, so the parts should not take too long.
2. Truth is we have one elevator down, we are waiting on a new control board that was engineered and manufactured just for our building. The hold up now are the installation diagrams the contractor needs to install this board. We have been assured that they will be completed soon, so we can get Elevator #2 up and running.
3. Doors are not to be left open - if you see that another tenant turned the door off, please advise the Concierge on duty so that they may immediately to turn it back on. We are searching for a small lock box that will stop this nonsense.

While we have monthly service to all of these machines, we are not in control of when they decide to break down. The outside ground door is being replaced as that is no longer working, however they have to build that to this buildings specs and it takes 10-12 weeks to do so. You should see that installed within a few weeks from now.
Any other questions or concerns, please come and speak with us. Lee mas