23/2/25
Verified Renter
Amenities need better care, the gym and dog run could be better looked after. Also our dog been attacked by a large log at the dog run, so a split dog run ( large/small) would be a good idea
Reseña de Apartments.com
Administrador de la propiedad en Cast Iron Lofts respondió a esta revisión
Hi Thiago,
Thank you for sharing your feedback. We truly appreciate you taking the time to voice your concerns. It was a pleasure speaking with you earlier, and we’re happy to confirm that our gyms will be receiving new equipment next month. We’re... committed to improving our amenities, and your input is incredibly valuable in that process.
We also want to sincerely apologize again for the experience you and your dog had at the dog run. At our community, we do not tolerate any form of violence, and we are actively looking into this situation to ensure it is addressed appropriately. The safety and well-being of our residents and their furry friends are a top priority, and we’re taking steps to rectify this issue.
We appreciate your suggestion about creating a split dog run for large and small dogs, and we will certainly keep that feedback in mind as we continue to work on improving the space in the future.
Thank you again for bringing these concerns to our attention, and we look forward to making your experience here even better.
Best,
Cast Iron Lofts Management