Keller Cactus Hills Apartamentos

Avoid This Place at All Costs!

If I could give this place zero stars, I would. Living here has been nothing but a nightmare.

First off, car break-ins happen constantly, and management does absolutely nothing about it. Even stolen vehicles? They shrug and tell residents there’s nothing they can do. Security is nonexistent, and it’s clear they don’t care about keeping residents safe.

The hallways? Absolutely disgusting. It’s like they’ve never heard of cleaning. Trash, dirt, and who knows what... else lingers in common areas. It’s embarrassing to have guests over.

Then there’s the issue with my unit itself. A leak in my apartment went unresolved for weeks, and management fought us every step of the way when we tried to break our lease. We had to argue for over a month just to get any kind of resolution—completely unacceptable.

And let’s talk about the patio door that’s been broken since the day we moved in. Five months later, still not fixed. We can’t open or close it properly, and air constantly seeps in and out, which makes heating and cooling our unit a nightmare. Again, management doesn’t care.

Save yourself the stress and find somewhere else to live. This place is a joke. Lee mas

I've had a pleasant experience at KCH. From Vanessa (leasing agent) to the maintenance and management staff, I've nothing but positive experiences whenever I needed them. The area is safe, quiet, and convenient. And I loveeeee the different food trucks they have visit the property on a regular basis. Definitely one of the best communities to live in, in south Vegas.

If you want to end your lease on time, you need to give a 60-day written notice OR pay $2800+ to buyout your lease that already ended, or get an eviction on your credit report.

The rates listed are before the $145 monthly lifestyle fee, $15 monthly package locker charge, and all the other monthly charges you’re nickled and dimed for.

They charge you a $175 cleaning fee to move in and a minimum of $110 cleaning fee to move out.

If you or a guest gets their car towed, it’s $400, and you have... to go all the way to North Las Vegas to retrieve it.

There’s a first floor resident who lets their dogs defecate on her patio. It’s an awful sight to pass by, nothing has been done. It’s been months.

Someone vandalizes the clubhouse monthly. There’s no security personnel on property, so anything goes. I smell cigarette smoke from time to time from a neighboring apartment, even though this is a non-smoking building.

Nothing about this place is spectacular. Management does the bare minimum. Maintenance can’t fix a lightbulb. Just a big money grab.

You can’t count on anything at this property to be consistent other than the deterioration of the property.

The 5 star reviews must be from people who just moved in, I’m sure they’ll be back to edit their reviews. Lee mas

When we signed the lease there was ample parking. During our stay we’ve seen most of it reassigned to the businesses nearby. Management sent out construction plans to tear out the back and replace the dog walking area with more parallel parking. So now you have construction on the front for Pine Bistro and Snax store and construction in the back to start eventually on the new parking. In the meantime they started towing vehicles without warning, other than sending an email day of when towing had... started, to a location in NORTH LAS VEGAS.

If you have more than one car, don’t move here.
If you have only one car, wait two years at least and check if construction is done.
Lee mas

Parking is terrible here, there’s not enough parking for residents, only one parking spot per unit. Park out front? 75% chance you’ll be towed