Easthaven At The Village Apartamentos

Easthaven would be a great place to live if the amenities were well maintained. We love the location and the apartment layout. However, we have had numerous issues with maintenance and management. Our balcony is rotting and needed to be replaced a year ago. The tennis court is in disrepair. The hot tub has never worked since I’ve lived here. Our elevator has been broken for 7 of the last 8 months. We were never offered any compensation for the issues other than “maintenance can help carry... groceries upstairs during business hours”. But of course they’re never available when we need them. Oh yeah, and packages get stolen nearly every day since there are no security cameras or mail lockers. Lee mas

Although described as a luxury apartment development, I don?t believe Easthaven at the Village meets the ?luxury? standard. It is ?average? at best, in my humble opinion.

The Easthaven village is a delightful place to live; surrounded by nature, away from busy roads, yet so close to shops, restaurants, healthcare and easy access to the freeway. There are great fixtures and fittings in the apartments including a modern kitchen, a washer and drier and good-sized rooms. I have just the communal amenities that I need with the gym, swimming pools and picnic areas. I'm very happy to be here.

Totally feel comfortable and Happy

The maintenance and management at this community have been the worst I have ever experienced, by far. We’ve had a leak in the corner of our ceiling since February 26, 2022. It is documented in the community’s maintenance portal and no one has ever come to fix it. This past week on December 26, our ceiling leak spread to the majority of the living room. The property manager’s solution to this issue was to have maintenance come to our apartment and poke holes in our ceiling to drain the water. The... water then started to drip into our outlets, so the electricity in half of our apartment was shut off for three days. Property manager did not solve the issue whatsoever and we are currently still living with water damage and holes in our ceiling, a soggy towel and a tarp that has now been in our apartment for a over a week straight. The management is deeming this as “livable” when half of our square footage is cut off due to the leak. Additionally, we do not pay rent to live in a construction zone (and that’s only IF Easthaven decides to ever fix this issue). Considering the leak has been here since Feb 2022, I wouldn’t be surprised if there is black mold growing inside the walls.

This complex is too expensive for how poorly maintained it is. I would never recommend this apartment complex to anyone I know. Lee mas