Lakeside at the Sanctuary Apartamentos

The property manager Tess lied and said if my credit was bad that I could apply with a co signer. Not only was that a lie but she didn’t have basic human respect to notify me. Avoid this place and plaza properties.

This apartment complex has many issues. Our electric bills in the winter would be over $500 because of very poor insulation, and you could feel a draft coming from every window and the door. We had neighbors who argued well into the night, screaming at the top of their lungs. There were times where parking was hard to come by. If we were already using our carport spot, we had to park the other car on the other end of our street. A couple times they sent out letters to everyone only 24 hours in... advance saying they were doing maintenance on the carports and parking would get even worse. Our basement flooded at one point as well. I do NOT recommend living here, especially because of the heating bill. I’m glad to be out of there. Lee mas

Oh where do I start? First off, my apartment looked and smelled terrible when I moved in. I've lived here for about 2 months now and can't wait to get out. The staff is so rude, especially the property manager. Yikes! This company needs to get it together, looks good from the outside but the inside needs major work. Will definitely NOT be renewing.

I've lived in a two bedroom apartment here for 2 years already, and I'll be honest, I have absolutely no idea what these other reviews are even saying... I've never had an electric bill over 60$, maintenance has always been fast, clean and friendly, and when i moved in, my apartment was perfectly clean. The neighborhood has a lot of families and is clean and safe.

Also, the office staff, Michelle, Melanie, and Kelly have always been nothing short of absolutely lovely to me. So, not sure what... happened to these other renters, but my experience has always been great, so much to the point, that I'm actually getting married and we're moving into a townhome here because I liked the area so much.

So, take it from me if nothing else, some of these reviews seem a little biased like something very specific may have happened to them? Not sure. Lee mas

Due to lack of communication from the office staff we over paid on our rent and now they are refusing to credit us close to the $1000 we overpaid. Moving out has been a nightmare and rip off! While living here for almost two years we had constant electrical issues, electric bills close to $400 due to poor insulation, and a leaky basement. The apartments and amenities are outdated. I recommend living some where they treat their residents better.