The Quarry Apartamentos

Where do I start . The pool got shot up causing it be closed for 6 weeks in the summer . Half the units AC is out causing an insane delay in anything else that needs repaired . Our dryer has been broke for a week and a half with no estimate as to when it will be fixed . Will never sign another lease here

Haven't lived here that long, and have had nothing but problems. The day I got my keys, the kitchen had rice on the floor and in some of the cupboards, yellow stains, AC was making a weird squeaky rattling noise. Put it into the form that you fill out if there is anything wrong. Dishwasher wasn't properly installed and water overflowed out of it, and water was all over the floor and under stove. As I took the stove drawer off to get the water underneath, there was garbage stuffed underneath the... stove. The rice and garbage is probably the reason for the next issue. ROACHES AND LOTS OF THEM. Before an exterminator could come in (they only come in on Tuesdays), I caught over 30 roaches. 5 rounds of treatments every other week, and basically having my entire kitchen and bathroom in my only bedroom, over 50 roaches. Not sure if they treat other apartments, but I guess I have to wait and see if I see anymore. Bathtub faucet shot off, and couldn't use my shower for 2 days. Microwave had buttons that didn't work. Maintenance put a different microwave in. I wasn't expecting a brand new microwave, but if you are going to use a old microwave, at least clean it before installing. It had food crumbs on the bottom and soup stains. AC is on a fritz. One minute it will work normal, then the next it will act like it's on but no air coming out until my apartment is 5-6 degrees above, causing my AC work even longer and harder to cool down the apartment. Which is probably going to spike my electric bill. In 3 months, I have had 5 visits from the exterminators and 4 from maintenance, with a 5th on the way to replace a coil on the AC. Also, I was supposed to have a fireplace. There isn't one. Talk to my leasing agent, she says she will talk to management to discuss getting my rent taken down. It did not go down, because apparently something in their system says it doesn't have a fireplace. My paperwork says it does. I asked for new updated paperwork that says that for my safekeeping, both to my leasing agent and manager, I haven't gotten anything. Recently just had a sit down meeting with the manager to discuss all these issues. Basically, the response was, "We're sorry, we'll do better next time." Like seriously, that's the best you can do. That isn't that reassuring. There shouldn't be a next time. Lee mas

This was by far the worst rental applicant process I’ve ever gone through for an apartment. After trying to get in contact for almost a month of calling, leaving messages, emailing, and even resorting to texting through the website because I was not able to come in during hours and I was getting no response, they say the application was rejected. This was never communicated in any form and I was told we need to be making at least FIVE times the rental rate, which was also never communicated in... the rental process. Extremely unprofessional on behalf of the rental team to not pick up the phone or check messages. Lee mas

Scheduled a tour a week out. Showed up to the leasing office and it was locked, no lights on, no one answering the phone. Sign stated it opened at 10:00. We were there from 1230-100 in hopes someone would show up for the tour. No luck.

Nothing but problems. Washing machine was lined with black gunk. Smelled like cigarettes. Clearly not thoroughly cleaned before move in. Our AC went out and did not get fixed for TWO MONTHS. I understood a lot of other residents also had the same issue with their AC going out, but this is unacceptable. Our dishwasher started leaking and has not been fixed for going on three months. Multiple maintenance requests have been put in and I keep being told they are “waiting for a part”. Three months.... Our maintenance requests are marked as complete without anyone coming to our apartment.

Very unhappy with the management of this community and would not recommend anyone move here. Lee mas