Arrowhead Apartments

You can do better. People steal packages and the office refuses to do do any thing or acknowledge it. Utilities are constantly being turned off for maintenance. The walls are paper thin! And The staff are extremely rude.

My wife and I absolutely adore arrowhead so much that we came back to live a second time! The office staff is one of the best I’ve ever come across. Jennifer and Lindsey do a great job of caring for their residents and taking care of any requests/issues. The leasing agents are always very welcoming and eager to help. The maintenance staff fix is amazing too! You will always feel at home here at arrowhead I can promise you that :)

I was at arrowhead for three years and throughout the time I was there I had two mold issues and dripping water from my upstairs neighbor's sliding door not being sealed. None of which were ever promptly answered. I had to badger them to come out and address the issues. Maintenance cut out a piece of my bathroom ceiling right above my shower. They said they would be back next day which they did not. It took them a month to repair my ceiling. This complex requires a 60 notice which is... predatory so you better be sure you have an exit strategy or else they will pummel you with penalties. I moved to a month to month lease because I was looking for a house. After I found my house I still had 30 days left of my notice but was ready to give back my keys. I asked if I could just prorate the days I used in October since I only needed four days in October and I could just give back my keys early. One of their agents told me that it should be ok and we have done that before. I go to give in my keys and the manager doesn't even stop stride to the other room and says "we aren't doing that for you" and just walks right past me. I had been a tenant for three years and never caused issues and had one mishap with an automatic payment but they wouldn't even work with me. There is ZERO sound cancelation so if your neighbors have dogs or they are heavy walkers you will hear all day everyday. I had to switch rooms I was sleeping in because I was waking up at 5am to my upstairs neighbor's alarm every morning. Keep in mind this wasn't a nuclear launch it was your standard Iphone alarm. Final positive note - Walking distance to the Loveland bike trail was amazing and the only redeemable quality of this complex. Lee mas

I applied for an apartment on 5/22/2020. Upon attempting to follow up on my application a few days later, I was informed that - due to a system error on their part - multiple applications were allowed to come through and they would be refunding my $50.00 application fee, as the apartment was already rented and my application could not be considered (due to the unit being rented). Upon speaking with management, I was informed that this fee would be refunded to me within 3 business days and that... they would drop the authorization hold for $100.00 (which is paid if you are approved for the apartment to hold it). This is a perfectly reasonable and respectable response. However, they not only never refunded the $50.00 application fee…they charged me the $100.00 fee to secure the unit. The unit I was never considered for and did not get. The unit that had already been rented out to another tenant. It’s important to note that this fee is ONLY paid if you get the apartment. So basically, due to negligence I have been charged $100.00 unauthorized and was never refunded the $50.00 application fee as promised. I tried to call several times and was told management was unavailable to speak to me and to call another time, or could not get through to anyone at all. To anyone considering this complex - don’t. Their handling of this situation shows irresponsibility and dishonesty. I would not trust them whatsoever. Lee mas

Hello, I want to bring attention to the awesome Office staff that work for us here in our Arrowhead community Lindsey and Emily.No matter how the day is going they always have a smile and are ready to help us at the drop of a hat... Both Lindsey and Emily plan some awesome parties for us all here..No holds bard on the fun and food.
They also pan fun monthly adventures like Bingo, and Guess how many hearts in a jar..They just fun and the best you could ask for..I have lived here for a... long while..
SHOUT OUT TO EMILY AND LINDSEY
Lelia Wagner
apt 307 Lee mas