Penn Station Apartamentos

i should have listened to the reviews on this apartment when i looked at it the first time, even comments from 2020 are bad ones. it’s 2024. probably the worst apartments i’ve came across. WAYYY overpriced for what they give, they even charge random crap on top of rent and makes it so pricey. (FOR NO REASON! ITS NOT EVEN PRETTY) water will be shut off for days like other commenters say, we were moved in 2 days before it was already shut off. just little things like all of our fans had built up... dust on them, even vents… (GROSS!!!) dead bugs in all cabinets and then they painted over them, holes in walls, nails in the walls they painted over, only thing that looked “done” was vacuumed floor… smh. so much more. we only been here a month. Lee mas

So many issues. Doors don’t lock, no locks on bathroom doors so no privacy. Maintenance is always taking longer than it should. Roaches, constant water shut offs. Lots of demarcated cabinets that can’t even be opened nor used. This is just a few. This is the first place I had such experience. You should do better.

I have lived here for over a year and just signed my second lease. I must say that since the new management took over, my service requests have been handled in a timely manner. The new office staff really seems to care about their tenants and are always eager to help. The grounds are always clean, and the resident functions are great! Compared to the apartments around me, I feel like Penn Station provides me a nice home for a great value.

maintenance doesn't come for days. I moved in on a Sunday, my hot water wasn't working and no one came until the following Monday (8 days later). my dryer broke and they said I broke it when i hadn't used it yet, wouldn't fix it so I bought my own and it came with me when I moved out, they said I stole it although I had my receipt. they charged me 200 dollars for carpet cleaning when I cleaned the carpet myself (I own a carpet cleaning company so I know it was done) - management doesn't come to... work, they come to play Lee mas

maintenance requests are rarely, if ever, fulfilled, water is turned off daily with late or no notice, if your AC goes out all they'll tell you is "theres nothing we can do" so you have to deal with your unit being 90° throughout the summer. havent been here long enough to see if our heater works but im sure it doesnt, and im sure they "cant do anything about it" either. some of the office ladies are extremely rude and dismissive. i didnt get a working mail key until after a MONTH of living here... . one of my neighbors was told they put in a maintenance request for a gap in their door bringing in WASPS and heat drafts, and nothing was done.
i do not recommend this place. the space and price made me think it would be fine but it really isnt worth it. Lee mas