10/1/24
Do not move in
The worst!! It is better to pay extra and live somewhere else. I lived here for 2 years and 2 months. The new management took over 1.5 years in. They disregarded our move-in fee. When I moved out, they charged us for various things including cleaning. After 2.5 years how can they expect everything to stay new? When asked to consider giving us a discount, they told me to go stay at apartment where they do not charge you. While living, the pesticides problem, pet waste in front of your door,... shooting two times and every week 1/2 instances of disturbances and police coming in. The office people do not communicate with each other, every person there says different things and blame each other. Safety, cleanliness and financial fee wise, take a wise decision and do not even consider this complex.
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6 personas encontraron esto útil
Administrador de la propiedad en Raindance respondió a esta revisión
We're deeply sorry to hear about your negative experience at Raindance, especially regarding the transition under new management, charges upon moving out, and overall community issues you've faced such as pest problems, cleanliness, safety concerns,... and inconsistent communication from our team. It's clear that your time here did not meet your expectations or the standards we aim to uphold. We take these matters seriously as they are crucial to ensuring a safe and pleasant living environment for all our residents. Your feedback is invaluable to us and highlights areas where we must improve. Please know that we are committed to addressing these issues for the betterment of our community. We wish you the best in your future housing endeavors and deeply regret that we were unable to provide you with a positive living experience.