24/1/25
Maintenance takes weeks to respond
Would not recommend Vesta Realty. I've watched communal issues, like the pool or gates, go unresolved for months. When I have contacted maintenance for personal issues in my apartment, it takes weeks for the issue to get fixed. My faucet had an issue and was leaking, and my downstairs neighbor complained of dripping from her ceiling. This issue took several weeks to get resolved. I would call the office, they would say they would send someone out, and then no one would come out that day. Several... months later, I had an issue with my dryer and again it took over 3 weeks for them to get out and fix it.
Reseña de Apartments.com
Administrador de la propiedad en Barcelona Apartments respondió a esta revisión
Our team works hard to create five-star homes for all our residents, so it’s disappointing to see your negative perception of our community. Our goal is always to provide maintenance services in a timely manner. All resident requests are addressed in... the order in which they are received with priority given to more urgent repairs. That said, if your request has been pending for longer than expected, you can always reach out to us directly to get more information about the status.