26/2/25
Scammy place
!WARNING!
I moved in the middle of the month, signed the lease saying I would have to pay half of months rent since I would only be staying for the last half of the month. Then received a message saying “oh no, turns out you get half off of Februarys rent instead.”
Not what the lease said but whatever. When I moved in the apt the pipes were frozen and I had to thaw them out, which caused more leaks and damage to my stuff. The maintenance didn’t even clean up the water, just left my floor... flooded.
What really takes the cake is them losing my apt keys, then trying to make ME pay to replace the key THEY lost. I had to bring my key up there so they could make a copy, then they try to pull that.
The maintenance is a JOKE. I told them multiple times my AC was not working and leaking. Which took over 2 weeks to fix. Causing damage to the tile in the apt, WHICH THEY CHARGED ME FOR WHEN I MOVED OUT. Claiming I “trashed the place.” The place is trash when you move in and they will try and tag every bit of their negligence on you.
Pest control INTENTIONALLY sprays food even when separated and placed under blankets to protect from spraying.
!WARNING!
You better be ready for some BS if you decide to live here.
Reseña de Apartments.com
Administrador de la propiedad en Riverpark at Kensington respondió a esta revisión
Wayne, we are truly disappointed to hear that your time with us has fallen short of the five-star experience that we always strive for. Our team always strives to be transparent with residents regarding potential fees. Ultimately, charges are... dependent upon the condition of the items in your home after move-out. If you feel the charges are incorrect, we would be happy to speak with you directly about this matter. We truly would appreciate the opportunity to clear up any miscommunication that may have occurred and we welcome you to reach out to our team at your earliest convenience.
